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10AM - 6PM
7430 Bell Creek Rd ROOM 700, Mechanicsville
Banks
“Great customer service and friendly, professional staff. Rachel provided a thorough explanation of all our options while assisting us with opening a new account, ensuring we fully understood each choice.”
8:30AM - 5PM
7101 US-1, North Chesterfield
Banks
“Me and my family have been with this credit union for more than 20+ years. Each time we've needed any assistance and help they have always been there. They always offer us with an elite level of customer service, professionalism and one on one respect that we could never imagine getting from a large commercial bank. I am especially pleased with Ms. T Williams. She is truly a specialist that always provides the most professional caring and friendly experience. We have been extremely pleased and impressed with Bellwood FCU for over 2 decades of business.”
“Dwayne was compassionate and very understanding of my situation. Because of his great personality and patience I have decided not to close my account. Your company needs more people like him.”
“I’ve been doing business with this Credit Union (when it was Southern States Cooperative and then Partners Financial) since the 1970s!! Today, we stopped in and Corey was most helpful to help us with a matter. Corey and Pauline are always so helpful and have such great personalities. We wouldn’t think of going to another credit union!! Thank you!!”
“Anyone ever needing great customer service while getting their finances on track, should visit Ms. JaMya Roots at Henrico Federal Credit Union. Ms. Roots has help me with a few different types of transactions and I must say, it was so smooth. She really knows her work and, she gives you a peace of mind that it will all come together. Great Job Ms. jaMya Roots!!”
9AM - 4:30PM
1201 Broad Rock Blvd, Richmond
Banks
“The process was easy to achieve our goals, utilizing the guidance from Bank agent Ms Wilson
Our home equity loan was approved within a couple weeks with minimum amount of paperwork delays
This was the best process for us because they accomplish All of our financial goals”
8:30AM - 5PM
6002 S Laburnum Ave, Richmond
Banks
“I just started coming here. The tellers are good…however the hours are posted incorrectly. They don’t open until 9 AM!
I was here according to the times listed here and now sitting….not a good start to the morning when business hours are posted incorrectly. And you have business to take care of and get to work. Just saying!”
9AM - 5PM
9397 Atlee Rd, Mechanicsville
Banks
“I love my bank. You could not get better service with everything your family needs. We have everything with them. Rob Miller the branch manager always goes above and beyond in every aspect of what you need from the front door to opening accounts to loans and beyond. Every employee at the bank follows in his footsteps, even the on call people that work from home. They have helped us save so much money and always give us the best options for my family.”
“Selena upon my first meeting her was awesome, made me feel comfortable knowing that I was under stress due to my account being hacked. Selena stuck by me every step in helping me do the needed claims. This is something she could have said I needed to go home and do, but she was right by my side. I could not ask for ANYONE BETTER.”
8:15AM - 4:45PM
1601 Ownby Ln, Richmond
Banks
“Awesome staff. Nikita put up with me bringing in my weight in quarters and helped me open an account! Everyone here deserves a 500% raise. Be nice to them or you're going to hell.”
“I opened a checking account at Townebank about 1 week ago I worked with Ava she was great had a lot knowledge about her job. I am a former Truist customer had a bad experience with them they closed my checking account for no reason. Everytime I walk into TowneBank they know me by name never had that with Truist all of the tellers are awesome thank you Ava and everyone at this branch”
“The atmosphere of this location is incredibly welcoming, and the staff is always knowledgeable and eager to help. I recommend them to anyone who wants to bank somewhere that has their best interest at heart.”
“Jordyn is always friendly, calling me by name and wishing me a great day each visit. Her smile makes you smile back even when you are having a rough day. You have an awesome employee in her.”
“Good bank overall. My request are always timely. Also, in the many years of dealing with them, I have never had a mistake happen with my account.
Most of the staff are pleasant and at least courteous.”
“Friendly. Personable. Smiling. Knowledgeable. A few of the words that come to mind when referring to Toby and the team at the Kong’s Charter branch of Sona Bank!”
“I recently went into United Bank in Mechanicsville and the Branch Manager, Kaiyden Dunn, offered to assist me. Much to my surprise, that the bank manager would offer to help me, rather than tell me to wait for a teller. It was an extremely satisfying experience. He was able to assist me and offer suggestions that were very helpful. He is very knowledgeable, courteous, and service oriented. It is so nice to see that customers are still appreciated and customer service does still exist.”
“Matt and Bree were both EXTREMELY helpful and knowledgeable, the only reason it took more then 10 minutes was the hold time on the phone which is outside of their control. I am grateful for the good experience!”
9AM - 4PM
8206 Atlee Rd, Mechanicsville
Banks
“Called this branch to ask some questions about an account and Becca was so helpful and informative. She really was the definition of 5star customer service. I will definitely be banking with them because of my interaction with her!”
“I had terrible service at another branch trying to get details so I can move my sizeble money market from my bank to connects when the manager at hanover Doreen called me and sold me on the features of connects. I signed up at her place. She is excellent at serving customers. She is now like a 🧡 friend.”
“I frequent this location at least 3 times a month and always have the best experience. I prefer this location over other branches. The reps always provide a quick and easy process and are always helpful.”
“I highly recommend C&F Bank and Toby B.! C&F is a good size bank, but it is a community bank, where they want to know and help their customers. Toby, who operates primarily out of their Mechanicsville Tpke location, is knowledgeable, helpful, and really goes the extra mile to take care of customers. Go see Toby!”
“Mr Atem & Ms Valerie are great (along with EVERYONE else) at this branch. They have become my primary branch after I moved and they are always a pleasure to deal with. If I ever have an issue they treat me as a person, not a number where as at other large national banks it often seem to help who has the most. I highly recommend Woodforest. ?”
“Paige is the saving grace of this institution! She truly makes me feel like I have a human interaction with this bank - she has been very attentive & followed through with a big fraud issue. So many times I have hit walls and see a general lack of accountability with big banks. Thank you Paige! Better customer interactions like this is what keep people around!”
“I like dealing with smaller rural banks. Thr service tends to be more personalized with the workers knowing my name. They have more time to deal with personable issues it seems than do larger more crowded banks. If a case arises where a fee may be accessed, from past experience , the large bank makes sure to get their fee, whereas this smaller bank will do all they can to waive it. My entire immediate family has always dealt with C&F with no issues whatsoever. I would recommend them to anyone contemplating opening a new bank account.”
“I went in today and had quite a bit of coins to exchange. I just wanted to say that Lindsey, the manager was absolutely wonderful. We took quite a bit of time getting everything rounded up and believe me, I know a Friday is not the day to do this but I specifically took this day off to do some errands and this was one of them. She was cool calm and collected handling my request. I couldn’t be more thankful for her and her team accommodating my large request today. By the way the picture is only a minuscule amount of coins exchanged for cash. Awesome help gals!”
“My husband has been with them for over 30 years and since marrying, I've been with them 20 years. We've always had great service. My husband only wants to deal with Laurie in Mechanicsville. We've done checking, savings, car and personal loans without issue. We also got auto and home insurance through them and got great rates.”
8AM - 4:30PM
7104 Mechanicsville Tpke, Mechanicsville
Banks
“If you are in need of a loan that comes with phenomenal customer service and attention, call Colonial Farm Credit and ask for Rachel Shupe. Rachel and team always knock it out of the park for me and they are always my first call. Two construction loans, one land loan, and one equipment loan since 2019 and these folks have treated me like family every time. Thank you to everyone at Colonial for your hard work and taking care of our needs.”
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“I was able to get a notary appointment (several docs and some requiring witnesses) very quickly at this location when other locations were booked. This was a stressful, out-of-state real estate closing with a very short time frame. Ro-Derrick was knowledgeable, nice, efficient, funny and chill! Just what I needed. I think I will start using this location as my primary now. Thank you Ro-Derrick!”