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“"I had a wonderful experience working with John and Shannon. They were both incredibly welcoming and went above and beyond to help me with mailing out my form. Their professionalism and friendly attitude made the whole process smooth and stress-free. I truly appreciate their assistance and would highly recommend their services!"”
“Dexter was incredibly helpful today. When I came into the store, I was all over the place. I had two returns and realized one did not have the label and the other did not have the return completed in the app. Dexter took the label and taped it to the package for me and he noticed that while I was completing the return in my phone, I selected the wrong option. He showed me how to cancel the return and do a brand new one. My son leaves for college in the morning and I am a complete mess, but Dexter was such blessing to this anxiety-driven brand new dorm mom! He even asked where my son was going to school and wished me luck. Give this man a raise!!!”
“I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.”
“I've been dropping off my Amazon returns here for forever (and have never had anything but top-notch service), but my recent experience with using their printing service was INCREDIBLE. Ryan was very patient, answering all of my questions and providing helpful suggestions. I sent the PDFs to him, who reached out with me to confirm pricing before proceeding - in the end, his feedback resulted in a really beautiful program and seating chart at a better price than Staples or FedEx. In other words, I highly recommend The UPS Store on all counts, but especially for their terrific customer service modelled by Ryan.”
“I usually hate anything post office related, but it was the last day to return a package, and I inevitably walked into this UPS. I was super anxious, but the guy there quickly scanned the package and I was on my way! Super efficient, and nice staff.”
8:30AM - 7:30PM
4222 Fortuna Ctr Plz, Dumfries
Shipping Centers
“Employee: Valerie at this location goes above and beyond, I really appreciated her kindness. Customer service can make or break a person's day and she made my day.”
“I recently had to get fingerprinting for my job and Mailbox Junction is a fantastic place to do it. I made my appointment and was in and out in under 3 minutes. The guy running it was very helpful and knowledgeable. Would highly recommend!”
“I have used this store for shipping, boxing, shredding, through the years they have always been extremely friendly, helpful and professional... My go to location”
“I was stressed out trying to figure out how to affordably transfer an antique chair from my Dad's home state to Texas. These folks put me at ease and found the ideal solution in FedEx Home. Gave me a really good deal on custom packaging as well. Very friendly staff; they had me laughing by the time I left. Chair arrived well-protected and just fine. Thanks for the excellent customer service!”
“Went in for fingerprints . There was a lady there a black women I don’t know her name. But she was very kind and took me way before my appointment . Very kind woman she had a mask on covered up. Her spirit was kind I liked her energy for some reason.”
“Friendly, helpful, and quick. Just popped in quickly to pick up a package we'd requested they hold rather than leave on our porch. They let us use their cart to move our heavy package out to our car, too.”
“Professional, patient and friendly staff. My family of four needed passport pictures taken. My son has autism so getting a casual picture let alone one specific for a passport can be an almost impossible task. Kianna and Kirill were the staff on duty and they made it their mission to get the best picture possible for my son. They allowed us to try different positions and take a break or two to help my son stay calm. They must have taken over a dozen pictures before getting one that they thought would not be rejected. I am grateful for people like them and thankful that our local UPS store hired them.”
“In and out fast. I was about an hour early to my appointment, I thought I'd have to go back, but I was able to do my fingerprints at that moment, and it was very fast.”
“Today I was at this UPS, returning some packages and I was helped by a girl with curly hair, and I want to say that it was the best customer service I have ever had at a UPS, I wish there were more people like her. Thank you very much.”
“My package was delayed so I went down to this FedEx location on a Friday night (10/25/24) since I needed the package that evening. Jamar helped me and was awesome! He searched for my package for thirty minutes and although he didn’t find it (it got delivered the next morning), I really appreciated his time and effort. Jamar went above and beyond what he needed to do ?”
9:30AM - 6:30PM
4393 Kevin Walker Dr, Montclair
Shipping Centers
“I have dropped off 2-3 packages with the Walgreens employees before, and had no issues. They simple scan it, get you to sign, and then it's all taken care of.”
“Great service from Karen on south Backlick in Springfield, VA. This service is also less expensive than other balikbayan shipping companies to the Philippines. Highly recommended.”
“I’ve never had a problem. I drop off UPS packages all the time and have never had a problem getting a receipt. I think some of the negative reviews come from people not understanding the difference between a UPS drop off and UPS access point. You can purchase a UPS label at Parcel Place and they will accept UPS drop offs if you already have the Amazon return shipping label printed.They cannot scan your Amazon return bar code and print the label for you. You need to go to an actual UPS store or UPS access point for that service (you can do that at AutoZone right down the street OR the UPS store in Bradlick shopping center).Additionally, with regards to the review about discrimination against Caucasians, I have never experienced anything like that. The owner has always been nice to me and I’m white. However, I always go out of my way to treat service people (waiters/bartenders/retail sales associates) with the respect they deserve, so I usually get excellent customer service in return.”
“This place is awesome! I have not once had an issue at this location. The owner is very respectful and knowledgeable. He was able to answer many questions without having to think twice. It is a little cluttered with old keyboards and dvds. If you need a place to drop off your ups package or anything along the lines. This is that place for you.”
“This has been my go to FedEx for three years for my event printing!!their team, especially Kevin and the assistant manager. They will get my event printing jobs every year, even though I live in Arlington. ?”
“i’m a local small business owner, i rely on this Fedex heavily ? cause i need to print high-quality printouts for my students and my work, all of the staff who are working here are always very sweet, kind and professional, i love this neighborhood Fedex, thank you for being so wonderful!”
“Staples in Woodbridge,VA is the best shopping experience anyone could ever have! The cashier was friendly, patient and communicated extremely well with senior citizens like myself! 5 Star Review
Thank you!”
“It’s one guy there but he works really hard to help and accommodate all his customers. Very nice and professional. Overall very satisfied with the service. The price for sea freight can’t be beat by the big companies.”
“I recently visited this Staples close to closing time for a self-print project and had an exceptional experience, all thanks to Anthony and Russell. Their assistance was above and beyond, ensuring my project was completed effectively before it got too late. Their friendly demeanor and willingness to help truly ended my week on a high note since I really wanted to share the printout with my family over the weekend. A big thank you to both of them for their exemplary customer service.”
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“I had such a great experience at this UPS Store thanks to Elifaz. He was incredibly patient, kind, and polite throughout my visit. I had several returns for a business and never once did he make me feel rushed or uncomfortable about it. He took his time, explained things clearly, and handled everything with such professionalism and care. That level of customer service really makes a difference, and I truly appreciated it. Thank you, Elifaz, for going above and beyond!!”