“I went in looking for a pair of shoes that I had in high school. The staff was very helpful and nice, especially Cara! She checked on me many times, helped me with all the pairs of shoes I was trying on, gave suggestions, And was overall very courteous and knowledgeable at her job. I really appreciated her making small talk with me as well because I don’t feel like I get that in stores all the time anymore. Overall, I went in to get one thing and I came out with many more all at an amazing price. Probably the best fan store I’ve been to, Especially thanks to Cara!”
“Visited this Reebok at 3530 Leesburg Premium Outlet 241 Fort Evans Rd.on26th may 2025. I found the Customer Service excellent. Noah helped me in finding sneakers for me. As we could not find the Correct size he asked me to order them from the front desk.Noah was very helpful. At the front desk Yajaira took all the details and found the sneakers for me and ordered them. Very polite and courteous. Give 5 stars to Noah and Yajaira.”
“Madisonbelle is a special women's clothing boutique in downtown Leesburg, VA. The selection of the latest styles in fashion is incomparable and I always find pieces that elevate every occasion. In addition, the premier jeans collection is hard to resist! Shelley (the owner) and her team of stylists provide a shopping experience that makes you feel like you are with friends. They are knowledgeable, courteous and offer honest advice! I highly recommend this women's boutique for anyone shopping for a special occasion look or just for fun and unique pieces.”
“Great experience; it was my daughter’s first time being fitted for pointe shoes. Jacklyn spent so much time with us trying to find the perfect fit for her. Both staff members were super nice and helpful. Thank you so much for all your help.”
“Could not be more pleased and appreciative of the efforts of JOHN and GAVIN following multiple purchases of in-store product, purchases from other outlets they assisted with, and returns - all of which was efficient and hassle-free. They are both experts on their product line and provide exceptional customer service.”
“Bryan gave me excellent service as a manager helped me out with all my items and went to the back to get some items for me. Bryan thank you very much for your great service and for your patience. and I will be back again the same location thanks and that’s how you keep your customer happy and that’s how you make your customer return, will definitely be back again thank you.”
“Joe was very helpful, professional, and respectful. He explained the different options very thoroughly. I was confused about the company’s discount policy which was confusing but he also explained it well. Ryan was also helpful.”
“I visited steven madden today, the lady playing the cash register was a saint. And the store manager Kayla, helped me with everything I needed AND asked for. They have a great team at this location, as i've visited many.”
“This is a nice DSW. Lots of shoes, Men’s, Women’s, Children’s, and accessories (belts, purses, socks, etc.). If you don’t see your size, ask an employee and they can check online and ship your size to your house! They also have a clearance section in the back of the store. The restrooms at this store are on the right side, near the front of store, near the purses.”
“Ann Taylor has been my favorite for business casual for 5+ years. The fabrics hold up well after multiple washes, nothing shrinks or fades. Their petite line fits me perfectly — no tailoring needed. Customer service online and in-store is always helpful with returns/exchanges. Highly recommend for professional women. Option 3: Specific Item Praise ★★★★★ Bought the Ann Taylor “Perfect Shirt” and “Audrey Pants” combo for interviews and they’re amazing. Wrinkle-resistant, comfortable all day, and looks polished. Sizing was spot-on based on their chart. The staff at the Dulles Town Center location helped me find the right pieces for my body type. 10/10 experience. Option 4: Online Shopping Experience ★★★★★ Ann Taylor’s website is easy to use and shipping is fast. I ordered 3 dresses during their 40% off sale and all arrived in 2 days. Returns are free and hassle-free. The clothes look exactly like the photos online”
“I love this brand. Clothes made for women who are not a size 0.. Staff is so helpful and very friendly. I don't buy clothes anywhere else. There's a employee that is dark skined, ( I don't know her name so im sorry for the color reference) she's the best, so helpful and nice. I always look for her.”
“Huge thank you to Angie and Isabela for helping me pick out beautiful outfits as gifts for Christmas on Dec 23. I was at a loss for ideas for a family member and they were like personal shoppers helping me put together outfits. Huge success on Christmas Day. Isabela and Angie went out of their way to help and were professional, curious and were knowledgeable. Thank you so much!!!”
“This place is well organized, has courteous staff and great specials! We got a BOGO 50% off deal for some new spring shoes and are very happy with the selection available for kids.”
“A very good store very good staff very helpful they really have a great inventory of items here both of the winter the summer and year-round they have more than just coats that they make the reasonable prices and a lot of Staff here that will help you find what you're looking for they have the store very clean and they have a good selection of items for the whole family found some items here today for gifts and for self very conveniently located and very helpful staff and always the reasonable prices we highly recommend”
“Visited the store today and the old staff lady was super sweet and helpful. She offered to helped and guided me about the promotions. I don’t know about the rest of the staff, but I am super happy with the lady’s gesture and behaviour.”
“I had a great customer service today 08/01/26. I went with my wife to get her some shoes. And it was a girl that was so nice and friendly with us. Her name is Angie. She was so nice and she need a rise for sure.”
“We went in to have my mil sized and to replace her wornout collection of shoes. Olivia was a great help in showing us all kinds of styles! We walked out with six new pair and a sense of accomplishment with her help!!”
“My husband, 3-year-old son, and I had such an amazing experience at New Balance Store #0046 on Saturday 7/25/2026! The entire team made our visit so special and memorable! Amethyst measured my son’s feet and explained that he’s officially moved up from toddler shoes to kid shoes (I can’t believe how fast he’s growing!) She took the time to explain the differences and even gave him stickers, which absolutely made his day!! Will gave us great recommendations for shoes for both my husband and I, and we ended up purchasing exactly what he suggested! He really knew his stuff and helped us find the perfect fit. Jesse was so patient and kind while ringing us up, making the checkout process smooth and enjoyable! And the sweetest part of all, Darrin and Amethyst came up with the cutest idea to make a name tag for my son, Osvaldo. He was beyond excited, and it made the whole experience so special for our family!! It’s not often that a simple shopping trip turns into such a wonderful memory, but this team went above and beyond with their customer service and kindness!! We left smiling and can’t wait to come back. Thank you all for making our day!!”
“Visiting Leesburg Outlets and looking for a comfortable Skechers I stopped by Famous Footwear Outlet rather than the Skechers Outlet as I heard they have better discounts. Found a really good pair that my PT Doctor approved and plan to start breaking them in soon. Lots of shoes and sneakers on display and good efficient service checking out.”
“I met Cameron from the store while walking around. He gave me amazing advice on what to buy and recommended the Golf shirts, which I'm into. This guy is a legend. Give him a raise ASAP.”
“Our family loves Ugg. The shoes are comfortable, durable and warm. If you’re looking for snow boots the Adirondack is amazing. My husband, myself and my daughter have them. They are so warm. My husband said they are the only boots that keep his feet warm while shoveling snow. I noticed there were some negative reviews but that wasn’t my experience at all. My visit was positive. The manager and other staff were so helpful, friendly and kind. I visited in February so it wasn’t crowded. I heard that during the holidays there were extensive lines and customers had to wait to get into the store. This is not a large store and they do try to keep the crowds to a minimum in the store since it’s on the smaller side. I’d recommend during the holidays to order online if you can. Personally I won’t wait in line for extended periods of time, as I do a lot of online shopping instead. I would recommend to Ugg corporate to maybe lease a larger store at this location or open other stores in Virginia nearby since this is the only Ugg store in Virginia? They have a variety of items but not all items that are founds in Ugg.com. It’s definitely worth going to this store as they do have sales, but with the realization that their shoes/boots may be in high demand during the holidays. I’ve been to this store a few times over the past couple years and have had a great experience and would definitely shop there again.”
“The checkout staff are engaging and friendly. No one bothering you, but that makes it a bit of a free-for-all, especially in the shoe section. Shoes are all over the place on the back wall, with very little room to move around (and that's where most of the customers are). Really good prices (for Nike) and they offer a military or veterans discount. If you don't mind a little chaos, this is a good place to find shoes at a deal.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.