Internet Service Providers in Manassas, VA

“I stopped by the T-Mobile on Sudley Road and Brian was amazing. He transferred everything from my old phone to my new one quickly, explained everything clearly, and made the whole process stress-free. At another T-Mobile, I didn’t get any help, but Brian handled everything without hesitation. I’m very grateful.”

“My fiancé and I just purchased an iPhone 17 Max from Sowder Village Verizon. Our sales representative Zuhaib was very, knowledgeable, patient and friendly. He answered all of our questions and made the purchase easy and fun. I am looking forward to upgrading my phone with Zuhaib and Sowder Village Verizon this summer.”

“So my experience here started off on a low and ended with a high. All thanks to a certain T-Mobile representative named Sebastian!

Initial walk in, issues with T-Mobile rep Alex: When I walked in, there was a line to get service which was fine with me. After 10 minutes waiting this guy walks in and the Representative took him dismissing everyone's time who had been waiting. His name is Alex and he is extremely rude! Don't go to him, I tried to warn you. He is not friendly and his vibe is not welcoming! Alex will have everyone jump in front of you while you waiting just like he did us today. Again, don't go to Alex.

Experience changed, Sebastian: Sebastian came from the back of the store and I was instantly greeted. What's crazy is that Alex told him that someone else was next when I was the one that was next smh. Anyway, Sebastian took me and he was really knowledgeable and kind. You can tell that he really knows what he's doing and all the other Representatives go to him for questions about the phones from customers. Go to him with all your promotions, services, anything you need he can do with no problem! He is a great representative and more importantly a great person! Please give him a raise!

Overall: This store depends on who you have as your representative in order to give you an experience. If you want bad service, rude and an unwelcomed atmosphere, go to Alex. If you want an exceptional experience and a representative who is great with promotions going to get you good deals and care about all your needs, go to Sebastian.”

“I had been a Tmobile customer for over a decade, but with the economy being terrible, they raised my bill without providing an increase of services/benefits, so I found a better deal. I had a terrible time completing my transfer, that is, until Luis at this location helped me.

He did an incredible job and I could not recommend his professionalism and knowledge enough. Highly recommended.”

“after being on the phone with Verizon tech-support and going to other locations, no one was able to help me for three months. I walked into Sudley Verizon center. They were able to help me in minutes Fix my phone and actually get me a replacement that will be delivered to me tomorrow. They were fast, efficient nice and did not bug me about doing a new plan or getting a brand new upgraded phone. They honestly care about their customers and that’s more I can say from any other Verizon team member that I’ve spoken to.
I did not get the name of who helped me today but the older gentleman that was working Monday, August 17 around 11:30 AM. He deserves a pay raise.”