Department Stores in McLean, VA

“I always liked Macy's at any giving day.i am a Macy's customer for about 40 years.fantastic lines of clothing,especially their T shirts.Macy's kitchen supplies are excellent,from toasters to blenders,to microwaves.”

“Helpful staff and the displays are pretty stocked neatly! I had to stop for my online returns and they assist me with professionalism and everyone is very friendly.”

“Although online shopping has become even more convenient and you can probably get the same thing (if not more selection) faster online, my focus on this review is about the excellent and welcoming service I received at the Nordstrom at the Fashion Galleria. Ginger helped me pick out and try different skirts, walking around the floor. They also helped me with some last-minute tailoring as well. Be aware that parking can be tough- it can be a long walk as the lots are often full.”

“Had a difficult and time-consuming return involving several transactions. Alicia at customer service was both extremely kind and willing to help,! EXCELLENT CUSTOMER SEEVICE and a true asset to the Bloomingdale’s Tyson’s team!!”

“Dear Macy's Manager, I hope this letter finds you well. I am writing to express my sincere gratitude for the exceptional customer service I received from Mr. Syed Hasan last December at the Macy's store in Tyson's Corner Shopping Mall. Last Christmas, I treated myself to a brand-new Comforter set, with all the bells and whistles. I made a purchase online but received the wrong color Euro pillow shams. During my search for the matching color, a manager at The Pentagon City mall informed me that Tyson's Corner had the covers I needed. Although it was my first visit to Tyson's Corner, I was able to find the matching Euro sham, but I encountered a slight challenge in conveying my request to the salesman at the counter. Despite the sales for that particular pillow cover being over, I was attempting to make an even exchange for the correct color to keep the discount, but the salesman was trying to make a return and then charge me for the cover at the current price. I was a little frustrated, because I just completed the same transaction at the Pentagon City mall, but they only had one pillowcase, so I had to drive to Tyson's Corner location to find the other one. This is when Mr. Syed Hasan came to my rescue. His assistance was nothing short of outstanding, especially during the hectic holiday season when the store was bustling with customers. His kindness and patience made a significant impact on my overall shopping experience. With Mr. Hasan's intervention, the exchange was successfully completed, and I was delighted to have the correct Euro cover in hand. Not only did Mr. Hasan resolve my exchange issue, but he also assisted me with a specific brand of Euro sham inserts to match my set. These inserts were not available at the Pentagon City store, and Mr. Hasan, along with one of his associates, accompanied me to the bedding section of the store. There were no inserts on the floor, but Mr. Hasan and his associate checked the inventory in the back of the store and located two pillow inserts for me. To my surprise and delight, we discovered that the Euro shams were on sale, marked down from $100 to $25 - a genuine bargain. What made my visit truly memorable was the exceptional customer service provided by Mr. Hasan. It is rare to encounter sales representatives who genuinely want to assist customers, especially during the busy holiday season. Mr. Hasan dedication and helpfulness truly touched my heart, and I believe it is crucial for the management at Macy's to be aware of the outstanding qualities he brings to the team. I sincerely hope that you acknowledge and appreciate the gem of a sales representative you have in Mr. Hasan. His exemplary service has left a lasting impression on me, and I am grateful for his assistance. Thank you for your time and consideration. Warm regards, Ms. Brown”

“I had the most wonderful experience shopping in the shoes section, all thanks to Bouchra. From the moment she greeted me, she was kind, attentive, and incredibly helpful. She took the time to understand exactly what I was looking for and offered thoughtful recommendations that truly matched my style and needs.
What impressed me most was how patient and professional she was throughout—never rushed, always focused, and genuinely warm in her approach. Bouchra went above and beyond to make sure I felt confident in my choices and completely satisfied with my purchase.
Her attention to detail, product knowledge, and commitment to great service turned what could have been a quick shopping trip into such a positive, memorable experience. Associates like her are rare—she’s a true gem and a major asset to the store.

Thank you, Bouchra!”

“Abercrombie & Fitch at Tysons is amazing! The store is clean, organized, and stylish. Huge shoutout to Desmind—he was incredibly helpful, friendly, and made my shopping experience 10x better. Definitely coming back because of him!”