Journeys provides a comfortable and fun shopping experience with outstanding service. Staff members are really helpful, knowledgeable, and friendly, going above and beyond for customers. They help find the perfect shoes, offer great style advice, and give examples of outfits. They are also professional and share good vibes, making the whole process enjoyable and easy. The team is appreciated for making customers feel fine and comfortable, even in difficult situations. They inform shoppers about promotions and the rewards program. Journeys is a place where you can have the absolute best shopping experience.
The customer service I received from the manager (Jackie) was top tier! I went looking for some Uggs that were the last pit in stock. Jackie had a hard time finding them at first but was super resilient and at last found them for me! Excellent example of the company and customer service!
July 2025
andres was really helpful and made the experience really comfortable and fun! i love the shoes and had a good experience !
June 2025
I bought a couple shoes and I’m really indecisive. Andres helped me out SOOOO MUCHH!! He gave me examples of outfits that would go with the shoes and how I could style them. His help was very appreciated.
