7963 Tysons Corner Center, McLean VA 22102
“The staff at Aldo are some of the most exceptional customer service that I have ever had at a store period. I was there on a busy Saturday with a friend who was shopping, and although I was initially only looking, staff member J was sure to make sure I was attended to and informed me about their jewelry on sale, had a wonderful attitude and just made a busy overwhelming day easier. Thank you so much to J and the staff at Aldo!”
1961 Chain Bridge Rd Mall #H-5U, McLean VA 22102
“Overall, wonderful experience. I went in looking to get two suits for work, and I walked out same day with two that were partially tailored. Demetrius was my stylist and did a great job, immediately knew what I was looking for commensurate to the occasion/function. He was very professional, polite, and knew his craft. I greatly appreciated his input and think he did a great job. Highly recommend.”
8001 Tysons Corner Center, McLean VA 22102
“This was a very nice men’s clothing store. They had a wide selection. The staff was very attentive. Unfortunately they didn’t have shoes to fit my husband. In the beautiful Tyson’s Corner Mall.”
6813 Old Dominion Dr, McLean VA 22101
“Awesome experience today! It was my very first visit and I picked a pair of sandals within the first five minutes. Great sales guy!!! Very kind and he’s going to ship my new sandals to me; they didn’t have my size in brown for the Gabby. I have a wide foot and have been searching for a pair of sandals for MONTHS! The last pair of amazingly comfortable sandals is a pair I purchased in Athens, Greece in 2013. I’m so grateful and will be returning!!”
2001 International Dr #3210, McLean VA 22102
“I have been customer of Comfort One Shoes at Tyson’s Galleria for a while , visiting more in the past year . Since I have been receiving excellent service from Darien in every encounter, I want to commend him for his patients , his effort to assist the customer in every way and making the whole shopping experience very satisfactory.”
2001 International Drive mall Suite 1005g, McLean VA 22102
“Great store, great service. I went in for some loafers, and Steve assisted me throughout the entire process, sizing my foot with the Brannock device, letting me try various sizes and widths, and offering some helpful suggestions. I got the Randolph 2.0 Penny loafer in dark chili. I initially wanted to get a burgundy color and thought that the dark chili color was too light, but I gave it a chance and I'm glad that I did! The color goes with my clothes much better than the burgundy would have. I read that the initial fit should be snug but not painful, and I found that exact fit with 8.5D. I've worn them around for a few days, and they're so comfortable now, I can't believe I'm wearing dress shoes. In the past, my dress shoes always felt stiff and uncomfortable, but now they're more comfortable than my Clarks that I wore before these.”
2001 M, International Dr #2022, McLean VA 22102
“Rushing for Christmas gifts and thought of Bally. Bally has known for good leather quality and the prices for every piece is reasonable enough. They have 50% off on selected items for men & women. Look for Edward he’s an excellent guy when it comes to customer service. Always go beyond the expectations when it comes to client. Store is organized and clean. You won’t regret the quality and they’re tested. We love this store and Edward.”
1961 Chain Bridge Road Suite J16U, McLean VA 22102
“Great store. Friendly and helpful staff. Randomly stopped in. Never shopped here before and ended up walking out with a few items! LOVE THEM. Wish there was another location closer.”
1961 Chain Bridge Road, McLean VA 22102
“I was greeted as I walked in I told let her know was doing a pick up and she directed me to the sales desk another young lady was super nice asked me my name and pulled my order, I asked her about bag charms she gave me some recommendations I did take a few more minutes to look around on my way out I was told thank you and have a nice day I don't understand why people say they are miss treated in this I was dressed super fancy but a sales associate did say she liked my outfit”
2255 International Dr, McLean VA 22102
“Neiman Marcus, is great place to shop, they luxury me merchandise from head to toes. Please, do come shop there from me next week Wednesday on. I just transferred from Saks Men's in Chevy Chase to Neiman Marcus Tyson's Galleria.”
7921l Tysons Corner, McLean VA 22102
“I wanted to recognize an outstanding employee named Trish (T-R-I-S-H) who helped me in the kids’ shoe section on Wednesday afternoon. He provided some of the best customer service I’ve experienced in a long time. From the moment he started helping us, he made the entire process effortless. He measured my child’s feet, brought out the shoes, helped put them on, tied them, and made sure everything fit properly. I didn’t have to struggle with taking shoes on and off or tying laces—he handled everything with patience, professionalism, and a genuinely positive attitude. What stood out most was how natural it seemed. It was obvious that he enjoys helping customers and takes pride in his work. As a parent, shopping for kids’ shoes can be stressful, but he made the experience easy and enjoyable. Please recognize Trish for his exceptional customer service. Employees like him are the reason customers want to come back. Thank you for having such a wonderful team member.”
7983L Tysons Corner Center, McLean VA 22102
“A huge shout out to Xavier for making the experience great; thank you for the exceptional customer service. My son loves his LaMelo Ball shoes. We’ll be back for sure!!”
1961 Chain Bridge Road Ste O3AU, McLean VA 22102
“I can always find what I’m looking for here!! This was my last stop before going home and I found the perfect pair of shoes. As soon as I walked in the door I was being asked if I needed any help! Great service!”
1916 Chain Bridge Road, McLean VA 22102
“Totally forgot to leave a review of my experience here in April. I visited the store with a friend of mine to make an exchange, and both Jacky and Milton were particularly helpful in the process. Milton was very friendly, and quite knowledgeable about the shoes. He also had great suggestions for shoes to exchange the pair with. This store is easily one of the best customer service experiences I’ve had.”
1961 Chain Bridge Rd, McLean VA 22102
“I had the pleasure of working with Malik during several shopping trips. He is always pleasant and eager to help me locate my sizes during my lunch hour. No task is too big and I greatly appreciate him. I seek him out whenever I stop by for retail therapy. Thank you, Malik for all that you do. What a joy it is to see you across the store upon my arrival. That's an indicator that it will be a great day”
2001 International Dr 2102 2102, McLean VA 22102
“I had a wonderful experience at the Prada in McLean. Everyone was so friendly! Especially Nicole who helped me that day. You could tell she knows alot about fashion and the brand Prada. She could really help me fulfill my inspiration for the perfect outfit I was looking for. She made my whole shopping experience so much better and I‘ll definitely come back!!”
1961 Chain Bridge Road, McLean VA 22102
“Was there Sunday and got exceptional customer service from Wendy (Sales associate). She provided very helpful advice on what to buy based on my particular interests. Not easy to find Salespeople who truly add value like this. She’s an outstanding ambassador for Ann Taylor. :)”
2001 International Drive Tysons Galleria, Space 2422, McLean VA 22102
“I’d like to acknowledge the great customer service I received today from Kyung and her team. I came in for what was supposed to be a repair service, but they told me that my Chanel was in such great shape that they did not want to mess with the leather. I appreciate their honestly. When the repair specialist was done with my bag, she gave it to Kyung, who gave me a new dust bag and a new Chanel shopping bag. I’m so grateful to have met her and pray that every customer that walks into the store, will encounter her lovely and bubbly personality. Thank you so much and God bless you all.”
7921l Tysons Corner Center, McLean VA 22102
“Stopped by Footlocker today to get some knowledge on some upcoming merchandise that will be coming out soon I spoke with Alex and Michael they were very patient and well spoken about footlocker’s products thank u guy’s for the help and I will see u soon we need salespeople like u around Tony”
1961 Chain Bridge Road Suite O2L, McLean VA 22102
“I'm a bit surprised at all these negative reviews. I ordered a pair of shoes online and wasn't sure about the size, so went into the store to try a different size. The ladies there were super helpful, knowing I wouldn't be buying anything but if anything making an exchanged. Not only were they helpful, but they also gave me some good tips. Kind of rare these days to get such great and sincere customer service.”
2001 International Drive Suite 1154G, McLean VA 22102
“I've been buying Lilly clothes for past 15 years. I love the bright preppy resort wear esp the pops of pink. The clothing line makes you look forward to summer. They offer 10% military discount, in store only. I came here to buy a birthday gift. The sales people were cheery with no attitude issues.”
8000 Tysons Corner Center, McLean VA 22102
“Dear Macy's Manager, I hope this letter finds you well. I am writing to express my sincere gratitude for the exceptional customer service I received from Mr. Syed Hasan last December at the Macy's store in Tyson's Corner Shopping Mall. Last Christmas, I treated myself to a brand-new Comforter set, with all the bells and whistles. I made a purchase online but received the wrong color Euro pillow shams. During my search for the matching color, a manager at The Pentagon City mall informed me that Tyson's Corner had the covers I needed. Although it was my first visit to Tyson's Corner, I was able to find the matching Euro sham, but I encountered a slight challenge in conveying my request to the salesman at the counter. Despite the sales for that particular pillow cover being over, I was attempting to make an even exchange for the correct color to keep the discount, but the salesman was trying to make a return and then charge me for the cover at the current price. I was a little frustrated, because I just completed the same transaction at the Pentagon City mall, but they only had one pillowcase, so I had to drive to Tyson's Corner location to find the other one. This is when Mr. Syed Hasan came to my rescue. His assistance was nothing short of outstanding, especially during the hectic holiday season when the store was bustling with customers. His kindness and patience made a significant impact on my overall shopping experience. With Mr. Hasan's intervention, the exchange was successfully completed, and I was delighted to have the correct Euro cover in hand. Not only did Mr. Hasan resolve my exchange issue, but he also assisted me with a specific brand of Euro sham inserts to match my set. These inserts were not available at the Pentagon City store, and Mr. Hasan, along with one of his associates, accompanied me to the bedding section of the store. There were no inserts on the floor, but Mr. Hasan and his associate checked the inventory in the back of the store and located two pillow inserts for me. To my surprise and delight, we discovered that the Euro shams were on sale, marked down from $100 to $25 - a genuine bargain. What made my visit truly memorable was the exceptional customer service provided by Mr. Hasan. It is rare to encounter sales representatives who genuinely want to assist customers, especially during the busy holiday season. Mr. Hasan dedication and helpfulness truly touched my heart, and I believe it is crucial for the management at Macy's to be aware of the outstanding qualities he brings to the team. I sincerely hope that you acknowledge and appreciate the gem of a sales representative you have in Mr. Hasan. His exemplary service has left a lasting impression on me, and I am grateful for his assistance. Thank you for your time and consideration. Warm regards, Ms. Brown”
2255 International Drive, McLean VA 22102
“I visited the watch and jewelry department in October 2023. The selection is a pretty good size with both new and pre owned watches. They have Piaget, Franck Muller, and Hermes watches as well as used Rolexes, omega, Breitling, and Cartier. I didn't look at the jewellery much, but the selection is also very nice with some high end pieces. I was assisted by Laila and she is very kind and helpful. I looked at a couple Rolexes and they were all in decent shape and at market prices. They even have a gold Patek that is incredible. If I decide to get a Piaget, I would get it from here. Hermes and Franck Mueller are the 2 main brands though.”
1961 Chain Bridge Rd, McLean VA 22102
“I visited JD Sports today not really expecting much, but I was pleasantly surprised from the moment I walked in. I was greeted by a young lady named Casey with a beautiful smile who helped me and my wife find some shoes. Then Trey, the store manager, came over and continued to provide outstanding service. It honestly felt like they were waiting just to help us — the level of attention, kindness, and professionalism was top-notch. Trey had great conversation and even helped my wife decide on the perfect pair of shoes. Knowing I had to catch a flight, he went above and beyond by offering different options, including free shipping to my home. Excellent customer service all around. Thank you, Trey and Casey, for making our visit such a positive and memorable experience!”
1749 International Dr 2nd floor, McLean VA 22102
“We had such a wonderful experience at Louis Vuitton, thanks to Rosalie! She made our visit so sweet and special by welcoming us with champagne as we picked out our wedding perfume and cologne. It was such a thoughtful gesture that made the experience feel extra memorable for us. We truly appreciated her kindness and hospitality. Choosing our wedding fragrances was already a special moment, and Rosalie made it even more meaningful with her warm and thoughtful service. Thank you, Rosalie for making our visit so lovely! 🤍✨”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
Read the post
