Shoe Stores in McLean, VA

“Jay was amazing, great vibe, very professional with great style and customer service. Very knowledgeable and helpful. Will definitely visit this location again.”

“Overall, wonderful experience. I went in looking to get two suits for work, and I walked out same day with two that were partially tailored. Demetrius was my stylist and did a great job, immediately knew what I was looking for commensurate to the occasion/function. He was very professional, polite, and knew his craft. I greatly appreciated his input and think he did a great job. Highly recommend.”

“Awesome experience today! It was my very first visit and I picked a pair of sandals within the first five minutes.

Great sales guy!!! Very kind and he’s going to ship my new sandals to me; they didn’t have my size in brown for the Gabby.

I have a wide foot and have been searching for a pair of sandals for MONTHS! The last pair of amazingly comfortable sandals is a pair I purchased in Athens, Greece in 2013.

I’m so grateful and will be returning!!”

“This was a very nice men’s clothing store. They had a wide selection. The staff was very attentive. Unfortunately they didn’t have shoes to fit my husband. In the beautiful Tyson’s Corner Mall.”

“Neiman Marcus, is great place to shop, they luxury me merchandise from head to toes. Please, do come shop there from me next week Wednesday on. I just transferred from Saks Men's in Chevy Chase to Neiman Marcus Tyson's Galleria.”

“I’ve never shopped at Madewell until recently. The time and patience I was given by Elena was one of the best customer service experiences I ever had. She made sure to check my size in everything I needed and was attentive to my needs when I needed to try stuff on. She’s such a hard working young lady who deserves the 5 star review with how much I enjoyed being helped by her. If anyone shops there PLEASE ASK FOR ELENA”

“I've been buying Lilly clothes for past 15 years. I love the bright preppy resort wear esp the pops of pink. The clothing line makes you look forward to summer. They offer 10% military discount, in store only. I came here to buy a birthday gift. The sales people were cheery with no attitude issues.”

“Staff is always friendly and helpful with everything you need. We were looking for a new pair of daily shoes and they did everything we needed to find the perfect pair for us. If you are in need to a high quality pair of stylish men’s shoes this is the place to go! They are pricey but worth it!”

“I have been customer of Comfort One Shoes at Tyson’s Galleria for a while , visiting more in the past year . Since I have been receiving excellent service from Darien in every encounter, I want to commend him for his patients , his effort to assist the customer in every way and making the whole shopping experience very satisfactory.”

“I was greeted as I walked in I told let her know was doing a pick up and she directed me to the sales desk another young lady was super nice asked me my name and pulled my order, I asked her about bag charms she gave me some recommendations I did take a few more minutes to look around on my way out I was told thank you and have a nice day I don't understand why people say they are miss treated in this I was dressed super fancy but a sales associate did say she liked my outfit”

“Rushing for Christmas gifts and thought of Bally. Bally has known for good leather quality and the prices for every piece is reasonable enough. They have 50% off on selected items for men & women. Look for Edward he’s an excellent guy when it comes to customer service. Always go beyond the expectations when it comes to client. Store is organized and clean. You won’t regret the quality and they’re tested. We love this store and Edward.”

“I had a wonderful experience at the Prada in McLean. Everyone was so friendly! Especially Nicole who helped me that day. You could tell she knows alot about fashion and the brand Prada. She could really help me fulfill my inspiration for the perfect outfit I was looking for. She made my whole shopping experience so much better and I‘ll definitely come back!!”

“I can always find what I’m looking for here!! This was my last stop before going home and I found the perfect pair of shoes. As soon as I walked in the door I was being asked if I needed any help! Great service!”

“I shopped here a couple of weeks ago during the daytime for my son. Alicia was friendly and welcoming. She was very knowledgeable about shoe brands, shoe models, and which sizes run small or large which is so helpful! We got him the perfect kicks for all summer long.Then my youngest was asking for new shoes too. I figured to show him that his were fine, until we checked his toes and even sized him using the measuring tools. . . Turns out he needed new shoes too! Alicia was quick to help find him the style and size we needed. She definitely made my shopping easier and I really appreciated that.”

“The customer service I received from the manager (Jackie) was top tier! I went looking for some Uggs that were the last pit in stock. Jackie had a hard time finding them at first but was super resilient and at last found them for me! Excellent example of the company and customer service!”

“I'm a bit surprised at all these negative reviews. I ordered a pair of shoes online and wasn't sure about the size, so went into the store to try a different size. The ladies there were super helpful, knowing I wouldn't be buying anything but if anything making an exchanged. Not only were they helpful, but they also gave me some good tips. Kind of rare these days to get such great and sincere customer service.”

“I’d like to acknowledge the great customer service I received today from Kyung and her team. I came in for what was supposed to be a repair service, but they told me that my Chanel was in such great shape that they did not want to mess with the leather. I appreciate their honestly. When the repair specialist was done with my bag, she gave it to Kyung, who gave me a new dust bag and a new Chanel shopping bag. I’m so grateful to have met her and pray that every customer that walks into the store, will encounter her lovely and bubbly personality. Thank you so much and God bless you all.”

“Fiona at the Tyson's Corner Ann Taylor was immensely helpful when I came in shopping for business casual clothes. She was incredibly knowledgeable about the product and brand—after not having any success at Aritzia, she seamlessly navigated the fits of various AT pant styles (petite vs. regular sizing, etc.) and helped me find 4 pants + 3 tops! Overall, Fiona created a very high touch, personalized try-on experience and eased my anxiety surrounding shopping for pants/business casual attire.”

“Love the new location, and they have a great selection! Mara is amazing- she helped me with a refund mistake (my own mistake) and made it so seamless and easy, she was so helpful and made my day! Thank you again Mara!”

“Dear Macy's Manager, I hope this letter finds you well. I am writing to express my sincere gratitude for the exceptional customer service I received from Mr. Syed Hasan last December at the Macy's store in Tyson's Corner Shopping Mall. Last Christmas, I treated myself to a brand-new Comforter set, with all the bells and whistles. I made a purchase online but received the wrong color Euro pillow shams. During my search for the matching color, a manager at The Pentagon City mall informed me that Tyson's Corner had the covers I needed. Although it was my first visit to Tyson's Corner, I was able to find the matching Euro sham, but I encountered a slight challenge in conveying my request to the salesman at the counter. Despite the sales for that particular pillow cover being over, I was attempting to make an even exchange for the correct color to keep the discount, but the salesman was trying to make a return and then charge me for the cover at the current price. I was a little frustrated, because I just completed the same transaction at the Pentagon City mall, but they only had one pillowcase, so I had to drive to Tyson's Corner location to find the other one. This is when Mr. Syed Hasan came to my rescue. His assistance was nothing short of outstanding, especially during the hectic holiday season when the store was bustling with customers. His kindness and patience made a significant impact on my overall shopping experience. With Mr. Hasan's intervention, the exchange was successfully completed, and I was delighted to have the correct Euro cover in hand. Not only did Mr. Hasan resolve my exchange issue, but he also assisted me with a specific brand of Euro sham inserts to match my set. These inserts were not available at the Pentagon City store, and Mr. Hasan, along with one of his associates, accompanied me to the bedding section of the store. There were no inserts on the floor, but Mr. Hasan and his associate checked the inventory in the back of the store and located two pillow inserts for me. To my surprise and delight, we discovered that the Euro shams were on sale, marked down from $100 to $25 - a genuine bargain. What made my visit truly memorable was the exceptional customer service provided by Mr. Hasan. It is rare to encounter sales representatives who genuinely want to assist customers, especially during the busy holiday season. Mr. Hasan dedication and helpfulness truly touched my heart, and I believe it is crucial for the management at Macy's to be aware of the outstanding qualities he brings to the team. I sincerely hope that you acknowledge and appreciate the gem of a sales representative you have in Mr. Hasan. His exemplary service has left a lasting impression on me, and I am grateful for his assistance. Thank you for your time and consideration. Warm regards, Ms. Brown”

“Stopped by Footlocker today to get some knowledge on some upcoming merchandise that will be coming out soon I spoke with Alex and Michael they were very patient and well spoken about footlocker’s products thank u guy’s for the help and I will see u soon we need salespeople like u around Tony”

“A huge shout out to Xavier for making the experience great; thank you for the exceptional customer service. My son loves his LaMelo Ball shoes. We’ll be back for sure!!”

“I visited JD Sports today not really expecting much, but I was pleasantly surprised from the moment I walked in. I was greeted by a young lady named Casey with a beautiful smile who helped me and my wife find some shoes. Then Trey, the store manager, came over and continued to provide outstanding service.

It honestly felt like they were waiting just to help us — the level of attention, kindness, and professionalism was top-notch. Trey had great conversation and even helped my wife decide on the perfect pair of shoes. Knowing I had to catch a flight, he went above and beyond by offering different options, including free shipping to my home.

Excellent customer service all around. Thank you, Trey and Casey, for making our visit such a positive and memorable experience!”

“We had an absolutely exceptional experience at the Louis Vuitton store in Tyson’s Galleria, all thanks to Ji Hye.

From the moment we walked in, she welcomed us with such warmth and grace. She patiently guided us throughout the store, showing us various collections and explaining every detail with great knowledge and enthusiasm. She never rushed us and made sure we felt comfortable exploring all the options.

When we decided to purchase a perfume, she thoughtfully helped us choose the perfect one by explaining the best-selling scents and what would suit us best. Her recommendations were excellent, and we were truly happy with our choice.

What made our experience even more special was the personal connection she built with us. Being Indian, we felt such a genuine warmth in our conversation, and she beautifully connected with us while sharing about her South Korean background. We had meaningful common thoughts, and the way she smiled and spoke made the entire interaction feel so pleasant and memorable.

She also went above and beyond by giving us lovely goodies with our purchase, along with some complimentary scent samples. Everything was packed beautifully, and she presented it in such a nice, elegant bag — it truly felt like a luxury experience from start to finish.

Ji Hye represents luxury service at its finest — attentive, knowledgeable, warm, and genuinely kind. We are extremely grateful for her outstanding service and will definitely look forward to shopping with her again.

Thank you, Ji Hye, for making our visit so special!”