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“We have been taking our cars to Gary and his team for several years now. They have never failed to provide uncomparable service, with fair and clear rates, as well as detailed descriptions of proposed work. And most importantly they keep track of what our car services our car has had done and what it needs and have always kept an open line of communication via phone text and email.
Here's another small but huge thing for me: a few years back my daughter and I were on vacation and had an issue with my car's starter. We were 4 hours away from Preferred but I called them anyway. I spoke to Todd (a dream!) who quickly diagnosed the issue over the phone. Because they keep such accurate records of our vehicle he was able to tell me when that part had last been addressed and explained why it may have been an issue now. He even offered suggestions for how to find a reputable shops for the repair as well as parameters for a fair pricing.
How is THAT for service?
We have referred many friends and neighbors to Preffered and will continue to do so. I cannot say enough good things about them.”
“They did a thorough inspection of our vehicle, got it ready for winter, and an upcoming road trip. They do high quality work and provide exceptional customer service. Getting value for one’s dollar is especially important now and this staff delivers. Highly recommended.”
7:30AM - 7PM
7714 Lee Hwy, Falls Church
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“I had an amazing experience at The Car Doctor. The service was quick, efficient, and professional. Kirk was extremely helpful and made the whole process easy from start to finish. I’m really impressed with the quality of work and customer service. Highly recommend!”
“Always fast and reliable. Never suggests unnecessary repairs. Oil change is thorough and if problems are noticed they can do immediate repairs. Fair pricing. Highly recommend.”
“Sales last Rain and Manager Tony were amazing. Worked out multiple deals, and now dealing with inspection and they are getting the car straight for State of Maryland. Great experience”
“Had a great experience here! Needed my starter replaced and it was quick and painless, great communication while the car was being worked on, and the price was very fair. Nate was awesome and we'll definitely be back. Thanks guys!!”
“Tom at K&B is a true gentleman and I hope he never retires because I would cry.
I brought my car to him for a tune up and mentioned that it’s my first and I’m not much of a car expert, but I sure would like to know how to keep her running, and he explained everything in easy-to-understand detail.
The pricing was very reasonable and Tom was very transparent about what needed done, even gave me a to-do list of things that will need service in the future, again with an easy-to-understand explanation as to why.
As a last note, Tom’s just a super friendly guy and always answers the phone with a great attitude!”
“I have been going to DP for nearly 20 years (since when it first opened). Dave is all you would want from an auto mechanic -- thorough, skilled, fair, honest. He figures out exactly what needs repair, does it perfectly, charges a fair price and never, ever upsells. He has a line of repairs every morning because his loyal customer base all recognize the same thing. I will continue to go to him for all my auto needs.”
“Amazing amazing place! Comes highly recommended from folks around NoVa (also Falls Church award program best auto repair shop 2022, 2023, 2025). It’s a family-run business + extra hands on deck. Felix was at a Honda dealership for several years before opening up shop. I came in with a rattling/wobbling car at highway speeds and tire issues, also checking for general issues since my car’s a 2009. All was double-checked, everything I wanted fixed was done well and my car drives so smooth now. I also feel they are honest and trustworthy because not only were fixes only done as I gave permission, but I also called another garage I know to verify their ballpark prices for fixes — they were almost exactly the same as Felix Auto Service’s quote. 10/10 will go back for future care issues”
“Excellent service. Great preventative maintenance to stay ahead of problems. Own a classic 1973 VW Beetle that continues to run great thanks to Circle Auto that has been maintaining it for the last 20 years. Excellent service consistently!! Wonderful professionals!”
“They where very fast the bathroom in the lobby area was dirty and definitely had the smell of Motor oil but I think that’s because I needed just a little bit of a woman’s touch with some air fresheners or something. But overall I got what I needed done.”
“Kiah is incredible at her job and is the reason I will continue to use NTB as my car servicer! There are not many shops I’ve been to where there’s someone you can speak to that truly balances both professionalism and empathy. I thank her so much for the help she provided me!”
“I had the brakes replaced, the oil changed, and all fluids changed out on my truck. Pricing was very fair, and the service was prompt. Scott Phillips was the service manager that I dealt with, and he is a professional. Scott went over every aspect of the service recommendations made by the mechanic and differentiated between necessary and unnecessary. The lobby is clean, and the shop looks well-organized. No need to go to those hack shops along Route 1!”
“Best mechanic shop! From front of house to the most honest mechanic in the business. I’ve been a loyal customer for 32 years. Most recently I had a used car inspected and I am glad I did. The golden gears team found some issues that the dealer ended up fixing. Thanks golden gears!”
“My experience at Georgetown Auto was incredible. Bobby explained exactly what was happening with my car (several times because I am far from a car expert), gave me detailed options and potential outcomes, and saved my beloved Subaru. I would highly recommend going here for whatever car services you may need.”
“I loved everything about this location from the management to the service. Ivee and William were magnificent and made sure i had a smooth process for my first time.”
“Metro Motor went above and beyond to help with my broken jeep. My fiancé and I were traveling on our honeymoon when it happened 8 hours from home. The employees were inviting and understanding. And did everything they could to get us out the next day. Highly recommend to anyone in that area!”
“Was trying forever to find a shop for oil and tire rotation! Called these guys and fair and good price and took me in!!! Huge shout out to Sokratis as eh was amazing and incredible and fair and honest!!! Most definitely returning here!!!”
“Mr. Kim of Samsung Auto Care fixed my 2005 Honda Civic Ex impeccably. The engine light was on and the car was overheating. It took me a while to find the right auto repair shop to diagnose and repair my car. Mr. Kim replaced four fuel injectors and a radiator on 5/19/2025. I had driven the car for six months and it was running smoothly without glitches. Obviously the repair was done with honesty and excellent craftsmanship. It is truly trustworthy and commendable.”
“Jin was extremely helpful and accommodating as I needed the tires asap. He was very knowledgeable with tires and got the job done quickly. Thanks for your help!”
“One of my car’s had a dead battery. I thought it was the alternator. I had it towed to this shop. The mechanics, Eddie, was super helpful and called me almost immediately to let me know that it was in fact a corroded battery. He didn’t beat around the bush. He kept it very open about cost (which was fairly priced), and within a few hours of having my car towed to their shop, the car was fixed and we were back on our way. Will definitely recommend this shop to friends and neighbors and use them for future”
“I've been servicing my Volvo here since 2023, and I couldn't be more satisfied. The team is transparent, reliable, and professional. Their pricing is fair, and the quality of service consistently excellent.”
“I got lucky and there was no line. I think my car was done in less than a 30 minutes. The people at the Vienna Jiffy Lube are always friendly and super helpful. Period I don’t feel like they are pushy, but they give me good advice. I highly recommend this Jiffy Lube.”
“Carter was helpful and friendly. He consulted on tires I wanted and was competitive with Tire Rack on price. The team also did a great job on a brake service and did only what I needed. Turnaround time on getting the tires and parts and getting the whole job done was quick and I was kept informed with every step. Excellent experience, exceeded expectations.”
“I’ve been driving my 2010 Saab 9-5 Aero for over 13 years, and as you can imagine, it requires regular repairs due to its age. When Jiffy Lube in Vienna, VA recommended A K Auto Services in Fairfax to me, I decided to give them a try, and I’m so glad I did. True to what other reviewers have said, A K Auto Services is both honest and reliable. Recently, I had an issue with the check engine light coming on. Mr. Ki quickly diagnosed the problem as a failed oxygen sensor, and his team took care of the repair promptly and efficiently. I wholeheartedly trust A K Auto Services and highly recommend them for anyone needing auto repair.”
“Happy overall with the service. They let me drop my car off right at closing and had it ready the next day. I just needed a battery replacement. I will say, the labor cost felt quite steep for something that simple, but they didn’t try to upsell me or make it seem more serious than it was. Seemed like honest, straightforward people, and I appreciate that. I’d definitely come back.”
“Highly recommend Integrity Tire & Auto repair in Falls Church, we have all our cars serviced and repaired since they opened over 10 years ago. Best services great communication and online auto history helps us organize and extend our car lives. Thank you”
“They were super friendly and efficient at completing the state inspection of my vehicle. I came here after having no luck at two other places. I appreciate their time since I came close to closing.”
“I was very pleased with my service. They were able to take me in the morning as a walk-in and finish the work that day. I appreciated being kept informed along the way”
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“Excellent—great options for service—I would recommend the shop, its mechanics, and staff with no reservations. Thank you for consistently taking care of our needs.”