“Carter was helpful and friendly. He consulted on tires I wanted and was competitive with Tire Rack on price. The team also did a great job on a brake service and did only what I needed. Turnaround time on getting the tires and parts and getting the whole job done was quick and I was kept informed with every step. Excellent experience, exceeded expectations.”
“I had a small tire scare after scraping a curb today, but when I went to NTB to get it checked out, the customer service was INCREDIBLE!! They were so kind, knowledgeable, and helpful—specifically Nate and Nigel! As a young woman, I am always worried about being taken advantage of and overcharged at car service shops but they were incredibly empathetic and didn’t try to oversell me anything!”
“Just needed some air in my tire. One mechanic was super helpful, and checked all four tires and topped me off. Easy and a great experience. Would return for future services.”