“Carter was helpful and friendly. He consulted on tires I wanted and was competitive with Tire Rack on price. The team also did a great job on a brake service and did only what I needed. Turnaround time on getting the tires and parts and getting the whole job done was quick and I was kept informed with every step. Excellent experience, exceeded expectations.”
“I had a small tire scare after scraping a curb today, but when I went to NTB to get it checked out, the customer service was INCREDIBLE!! They were so kind, knowledgeable, and helpful—specifically Nate and Nigel! As a young woman, I am always worried about being taken advantage of and overcharged at car service shops but they were incredibly empathetic and didn’t try to oversell me anything!”
“One of my car’s had a dead battery. I thought it was the alternator. I had it towed to this shop. The mechanics, Eddie, was super helpful and called me almost immediately to let me know that it was in fact a corroded battery. He didn’t beat around the bush. He kept it very open about cost (which was fairly priced), and within a few hours of having my car towed to their shop, the car was fixed and we were back on our way. Will definitely recommend this shop to friends and neighbors and use them for future”