Shoe Stores in McLean, VA

“No better customer service than what I had by Anthony in ALDO Tysons Corner. All the items I complained about were ordered online but I used ALDO Tysons Corner for the returns, however, Anthony listened very patiently, understood my frustration, and helped me to return the unwanted items. I will keep shopping there and recommend anyone to do because of such cheerful people and outstanding customer service, I really appreciate.”

“This was a very nice men’s clothing store. They had a wide selection. The staff was very attentive. Unfortunately they didn’t have shoes to fit my husband. In the beautiful Tyson’s Corner Mall.”

“The sales lady was very nice and knowledgeable about the various styles of shoes. I was very pleased with the two pairs of shoes I bought from her.I definitely will come again.”

“I've been buying Lilly clothes for past 15 years. I love the bright preppy resort wear esp the pops of pink. The clothing line makes you look forward to summer. They offer 10% military discount, in store only. I came here to buy a birthday gift. The sales people were cheery with no attitude issues.”

“Marco make our shopping experience fun and productive... Bought twice as much as planned! He connects well with customers and is thoughtful. He even suggested an awesome birthday present, a custom pair of vans, on order!”

“Staff is always friendly and helpful with everything you need. We were looking for a new pair of daily shoes and they did everything we needed to find the perfect pair for us. If you are in need to a high quality pair of stylish men’s shoes this is the place to go! They are pricey but worth it!”

“I had such a great experience at Madewell this past weekend thanks to their associate Skylar. After having a baby it has been really tough to find jeans that make me feel good. Most of the other stores I went into recently left me feeling discouraged and sad, but Skylar completely turned that around.

I feel like she really took the time to listen and helped me find the perfect pair of jeans for my body. She was not just trying to sell me something to make her quota. She genuinely cared about making sure I was comfortable and confident. For the first time in a long time I left a store feeling good about myself and how I looked.

If you are shopping for jeans, ask for Skylar. She will make the experience so much better.”

“I have rheumatoid arthritis, so walking comfortably is one of my main focuses. The employees here helped me find foot inserts and CUTE shoes. I go back again and again to get shoes and boots that feel great.”

“This center is excellent. They have a well-known website that delivers to Saudi Arabia. Clothes for children, men, and women, home furniture, and home accessories. It is excellent. I order from it a lot. God wrote. I came to their location. This is 15 kilometers away from Washington. It is beautiful. Many international brands. The prices are somewhat high.”

“Such a cute store! They have unique and high quality finds. The store is kept neat and organized. But the real highlight here is the staff. They are so friendly and know how to put a smile on your face.”

“I had a wonderful experience at this store yesterday! I'm out-of-town visiting my daughter and decided to stop in. I love this brand. They had a great selection of new items up front and a huge clearance section since several lines just got marked down recently and were an additional 40% off. When I couldn't find the size I needed the sales person (Vanessa) made some calls and found me exactly what I wanted at another store and had it sent it right to my house. J.Jill's catalog customer service won't even search store locations for product any more, but this store did so efficiently and in a super friendly manner. Would go back in a heartbeat. Excellent customer service!”

“I just had the best experience purchasing a last-minute fully altered Prada suit. Lin, Sheerhan, and Sabine went out their way to accommodate my last-minute need for an impeccable altered suit! I honestly commend the team at this location as customer experiences is very important to them, and I thank them wholeheartedly as I walk into my event with my new suit!”

“Nmita Doak is an amazing stylist at this location! She was very knowledgeable of the different collections, sizings, and color coordination. She also had ebullient energy and was very delightful to work with. I appreciate her assistance in helping me find foundational office attire that I feel confident in!”

“Very limited clothing options tbh,
If i don’t see adidas merchandise in adidas store then you’re just wasting your clientele time

I drove almost 15 mile to this but it wasn’t worth it”

“Had a very good experience at the McLean Shoe Fly store - also known as Ritchey's. Alick spent a lot of time with me, watching me walk in my old walking shoes, spotting my pronation and other characteristics of how I walk. I explained that I walk on sidewalks every day and have arthritis in one knee and so need support and cushion, etc. We tried several types of shoes and he stuck with me until we found one that feels great and provides what I need. Very pleased and grateful. Thanks, Alick!”

“The store manager is an amazing and very professional! I have known Soheila for almost a decade. She is the very honest person and most responsible person I have ever known. She is very professional and knowledgeable, She always strives to do the right thing and accommodate customers needs. She always follows Max Mara company policies and is excellent at explaining it to customers. I have always had only positive experience at Tysons Corner Max Mara store. The store manager and all sales professionals are doing an excellent job in providing customers with stores return policies. It helps to avoid any issues and misunderstandings following purchase transactions.”

“I absolutely love working with Esther! She’s knowledgeable, friendly, and fun! Esther is so helpful and knows so much about all the various bags and the history behind each one. I have been shopping with Esther for years and she makes the experience the absolute best!! I wish I could give more than 5 stars.”

“I shopped here a couple of weeks ago during the daytime for my son. Alicia was friendly and welcoming. She was very knowledgeable about shoe brands, shoe models, and which sizes run small or large which is so helpful! We got him the perfect kicks for all summer long.Then my youngest was asking for new shoes too. I figured to show him that his were fine, until we checked his toes and even sized him using the measuring tools. . . Turns out he needed new shoes too! Alicia was quick to help find him the style and size we needed. She definitely made my shopping easier and I really appreciated that.”

“Dear Macy's Manager, I hope this letter finds you well. I am writing to express my sincere gratitude for the exceptional customer service I received from Mr. Syed Hasan last December at the Macy's store in Tyson's Corner Shopping Mall. Last Christmas, I treated myself to a brand-new Comforter set, with all the bells and whistles. I made a purchase online but received the wrong color Euro pillow shams. During my search for the matching color, a manager at The Pentagon City mall informed me that Tyson's Corner had the covers I needed. Although it was my first visit to Tyson's Corner, I was able to find the matching Euro sham, but I encountered a slight challenge in conveying my request to the salesman at the counter. Despite the sales for that particular pillow cover being over, I was attempting to make an even exchange for the correct color to keep the discount, but the salesman was trying to make a return and then charge me for the cover at the current price. I was a little frustrated, because I just completed the same transaction at the Pentagon City mall, but they only had one pillowcase, so I had to drive to Tyson's Corner location to find the other one. This is when Mr. Syed Hasan came to my rescue. His assistance was nothing short of outstanding, especially during the hectic holiday season when the store was bustling with customers. His kindness and patience made a significant impact on my overall shopping experience. With Mr. Hasan's intervention, the exchange was successfully completed, and I was delighted to have the correct Euro cover in hand. Not only did Mr. Hasan resolve my exchange issue, but he also assisted me with a specific brand of Euro sham inserts to match my set. These inserts were not available at the Pentagon City store, and Mr. Hasan, along with one of his associates, accompanied me to the bedding section of the store. There were no inserts on the floor, but Mr. Hasan and his associate checked the inventory in the back of the store and located two pillow inserts for me. To my surprise and delight, we discovered that the Euro shams were on sale, marked down from $100 to $25 - a genuine bargain. What made my visit truly memorable was the exceptional customer service provided by Mr. Hasan. It is rare to encounter sales representatives who genuinely want to assist customers, especially during the busy holiday season. Mr. Hasan dedication and helpfulness truly touched my heart, and I believe it is crucial for the management at Macy's to be aware of the outstanding qualities he brings to the team. I sincerely hope that you acknowledge and appreciate the gem of a sales representative you have in Mr. Hasan. His exemplary service has left a lasting impression on me, and I am grateful for his assistance. Thank you for your time and consideration. Warm regards, Ms. Brown”

“I bought a couple shoes and I’m really indecisive. Andres helped me out SOOOO MUCHH!! He gave me examples of outfits that would go with the shoes and how I could style them. His help was very appreciated.”

“I'm a bit surprised at all these negative reviews. I ordered a pair of shoes online and wasn't sure about the size, so went into the store to try a different size. The ladies there were super helpful, knowing I wouldn't be buying anything but if anything making an exchanged. Not only were they helpful, but they also gave me some good tips. Kind of rare these days to get such great and sincere customer service.”

“Love the new location, and they have a great selection! Mara is amazing- she helped me with a refund mistake (my own mistake) and made it so seamless and easy, she was so helpful and made my day! Thank you again Mara!”

“Store is much nicer and April was very nice and fast in getting the shoes we wanted. My nieces wanted to get some shoes from there so I went. Glad April was there to assist us. She was very helpful. Normally you would have to look around and wait for someone to get shoes etc…. But today we were in and out and got the shoes we wanted.”

“A huge shout out to Xavier for making the experience great; thank you for the exceptional customer service. My son loves his LaMelo Ball shoes. We’ll be back for sure!!”

“I had the most wonderful experience shopping in the shoes section, all thanks to Bouchra. From the moment she greeted me, she was kind, attentive, and incredibly helpful. She took the time to understand exactly what I was looking for and offered thoughtful recommendations that truly matched my style and needs.
What impressed me most was how patient and professional she was throughout—never rushed, always focused, and genuinely warm in her approach. Bouchra went above and beyond to make sure I felt confident in my choices and completely satisfied with my purchase.
Her attention to detail, product knowledge, and commitment to great service turned what could have been a quick shopping trip into such a positive, memorable experience. Associates like her are rare—she’s a true gem and a major asset to the store.

Thank you, Bouchra!”

“The first time I met my client advisor Ahmed, I immediately hit it off with him! I truly value how charismatic and down earth he is and how he is very realistic with his selections that he makes for me and has begun to develop an understanding of my style and the things that I love. He gives me great suggestions and advice and always makes me feel like I am heard. You can tell that he genuinely cares and considers products that could help me develop my collection. He is an expert in the product themselves and always has an answer to all of my questions. I have had plenty of client advisors, but I’ve never had any that has shown me the care that Ahmed has. He remembers conversations that we have had months before and even my best friends name. This is what has grown my brand loyalty to Louis Vuitton over other competitive luxury brands. I feel heard and seen and Ahmed embodies everything the Louis Vuitton brand wants for their clients. I won’t shop with anybody else but him!”

“This is in response to Mansoor Mehfooz’s review. Im a regular customer and Shawn is known for his patience and courtesy, and it is highly unlikely that he would have acted like this towards a customer unless there was a misunderstanding or prior disrespect shown toward him. You say that you’re visiting the United States so it would make sense that a foreigner should show respect to citizens in the country that they are visiting. It’s common sense to return something how you found it, it’s called manners. Especially if you’re in a place of business. Don’t create a bad image for a great employee calling them disrespectful knowing that you were in the wrong to begin with.

Have a good day.”