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“This is the only auto shop I trust. Every time I come in, George fixes my car the right way and never try to upsell me on things I don’t need. Great service, honest mechanics, and fast work. I appreciate the consistency every visit!”
“We have been taking our cars to Gary and his team for several years now. They have never failed to provide uncomparable service, with fair and clear rates, as well as detailed descriptions of proposed work. And most importantly they keep track of what our car services our car has had done and what it needs and have always kept an open line of communication via phone text and email.
Here's another small but huge thing for me: a few years back my daughter and I were on vacation and had an issue with my car's starter. We were 4 hours away from Preferred but I called them anyway. I spoke to Todd (a dream!) who quickly diagnosed the issue over the phone. Because they keep such accurate records of our vehicle he was able to tell me when that part had last been addressed and explained why it may have been an issue now. He even offered suggestions for how to find a reputable shops for the repair as well as parameters for a fair pricing.
How is THAT for service?
We have referred many friends and neighbors to Preffered and will continue to do so. I cannot say enough good things about them.”
7:30AM - 5:30PM
5410 Randolph Rd, Rockville
Transmission Repair
“I’m extremely pleased with the work Auto Dent Care did on my car. They completed the job quickly and with great attention to detail. The staff was incredibly friendly and made me feel confident throughout the process. Highly recommend their services!”
“Glad to find a trustworthy place! I was recommended Fairfax Auto Repair by a couple friends and have come here twice. Steve is kind and helpful and the pricing is transparent.”
“I was seeking a brakejob for my Subaru and found Van Dorn Auto Repair with great reviews. Well I can say they lived up to it and more. Communication, timeliness, quality of parts and installation, fair pricing, all are what you can expect at this excellent garage.”
“I went to several auto shops after I failed my emissions and they all wanted to charge me thousands of dollars. I put it off for years because I didn’t think I could afford it and kept getting the run around from bad shop owners. Tony, the owner explained a critter had gotten into my hood and chewed some wires and only charged me a couple hundred dollars for the repairs. He is the first honest repairmen I have found since I moved back to this area. Because of his honesty, I was able to afford some more work. I will always take my vehicle here from now on and I am so grateful to have found a mechanic who I can trust and talks straight. Thank you! ❤️”
“I had put on brakes and rotors by myself and still had vibrations when braking hard and suspected a rotor problem even though they were new. I brought it to J&F to have them check if it was the rotor and they confirmed that the rotor was the issue. I was going to return the rotor to where I bought it but they said they might be able to file down the high spot so I said give it a go. The filing down improved it but did not fix it, so I said I'll just pick it up. They said it would be no charge since they said they weren't able to fix it. I said let me pay you since you spent time to diagnose and attempt to fix it and they said no, we'll see you next time - what a wonderful business experience!”
“there are no more stats, MB Automotive Service should have more than 5 stars, my history; I was dealing with an issue with my MB C300 for months dealer make me spend a ton of money replacing parts and the car back to the same issue again. in my desperation I searched for a mechanic or electrical chop, I found MB Auto Service, and I started to read the reviews, I called, Mr. AMEL resolve my issue in 2 days !!!! believe me 2 das he was above and beyond, a lot of experience, very nice person takes the time for explain me everything with details. hope this review help people who is in a frustration, dealing with their cards problem, I TRULY recommend MB Auto Service.”
“I was referred to County Transmission by my local mechanic...my Ford Expedition was having some issues with the Front Differential that required some specific expertise. Sean, Mike and the team sprung into action, performed high quality work and even looked for ways to minimize the expense along the way. I highly recommend County Transmission.”
“I’ve been taking my vehicle to this shop now for almost 3 years. Alex does a great job explaining what type of maintenance needs to be done. He’s a friendly, honest and a good service advisor, hard to find nowadays. The facility is neat and clean, and there’s WiFi in the waiting room, coffee. Everyone from the cashier to the mechanics are super professional. Every single person I’ve recommended to Auto America, for their automotive needs, they were satisfied. I plan to take my vehicle for all maintenance needs. Trust me, this shop will not disappoint.”
“Sales last Rain and Manager Tony were amazing. Worked out multiple deals, and now dealing with inspection and they are getting the car straight for State of Maryland. Great experience”
“10/10! From start to finish everything went smoothly. Great customer service, great prices and overall a great experience! I would highly recommend! I look forward to my future visits.”
“I got my VA state inspection on my Polestar. Extremely friendly staff and felt welcomed the whole time I was there. Inspector gent was nice enough to show me where he was placing the decal as I’m picky about it. Definitely will send referrals to these guys! Thank you.”
“Best mechanic shop in the area. Everyone that works here makes you feel at home and after the repairs my car is driving like new and no noise at all. Quality service and nice people.”
“Great experience with Ben Nielsen's Hi-Tech Transmission & Auto Repair. The team was honest, knowledgeable, and very professional. Even though they didn’t perform the transmission repair themselves, they took the time to diagnose the issue and gave me excellent recommendations on the next steps. I truly appreciate their transparency and would highly recommend them for anyone needing trustworthy auto advice or repair.”
“This is the best repair shop. I cant say enough Zack and AJ. They went over and above to get our car fixed. We broke down 8 hours from home with power steering trouble. They took my car right in and had to get a part that was 2 hours away. They gave us a loaner and told us to go out for a few hours. On our way back I was informed they received the wrong part and they couldn't locate one anywhere. I was beside myself. We had 3 hours to our destination and I had no car. Zack told us to rent a car and finish our trip and let them worry the car. He even got us an Uber to go get a rental. Dont know how they did it but they got the part. We drove back to the shop and in a short time we were on the road home. Thank you AJ and Zack for everything you did for us.”
“Best mechanic shop! From front of house to the most honest mechanic in the business. I’ve been a loyal customer for 32 years. Most recently I had a used car inspected and I am glad I did. The golden gears team found some issues that the dealer ended up fixing. Thanks golden gears!”
“Excellent experience, high quality work, reliable advice and you can trust them! TRUST is key when getting cars repaired, and that is something these guys have! I have gone in with a 20 year old car that they easily could been upsold, done “extra” work. However, I was always given honest examinations of my vehicle, and I was given realistic explanations of what needs doing vs could be done, vs probably doesn’t need doing. Once they do the job, it stays done - I don’t have to keep going back for things that were missed or done badly. Honest hard working family operation! I have been looking for someone like this for years since I moved here and am thrilled to find them! I will be forever customers of theirs!”
“Ivan is excellent at his job. He knows how to treat his customers and he knows what he is doing. My old mechanic replaced several parts and the noise continued... and Ivan drove my car and immediately knew what it was! At that moment I knew I was in the right place! Politeness, excellence in work, speaks three languages, makes Ivans Auto Repair my new trusted mechanic! Thank you for that!”
“Rockstar service, this is my new go-to shop. My window motor/switch had been acting funny, so I’d already planned to replace both, bust sure enough, it went kaput the day before a big rainstorm while the window was down 4”. Having just moved to the area, I wasn’t familiar with any of the auto shops so I picked the nearest one. I came in about 30 min before close so they had every right to turn me away, but instead they were willing to fix it for me and charge a very fair price (no markup for last minute / emergency service). Thank you so much, Shallal (I apologize if I spelled that wrong), I am truly grateful.”
“Our car broke down 4 hours from home on a holiday weekend. Two young kids in the car. Nightmare scenario. Not only did this shop fix our car (despite technically being closed) but it did it same day, quickly and at a fair price. You can’t ask for more than that. Needless to say, these guys rock!!!!”
“I've been servicing my Volvo here since 2023, and I couldn't be more satisfied. The team is transparent, reliable, and professional. Their pricing is fair, and the quality of service consistently excellent.”
“Had a great experience at Auto Clinic Care twice now over the last several years. Reliable, fast, and very transparent in communication. Conveniently located near an Enterprise as well if rental is needed.”
“I’ve just started taking my 2015 Chevy Silverado this year for minor/major repairs. Even with its high highway mileage, the people at Auto Century has helped keep Shadowfax on the road, making me feel safe and secured that I’m not overpaying for parts and services. They communicate with me about what I’ll need, and present a flat fee. I’ve sent two of my friends here so far and they’ve mentioned similar pleasure with their services.”
“I brought my car in with some AC issues, made an appointment over the phone, got in the next day, the staff were very nice and quick! I was only there for a little over an hour and left with a working AC.
Thank you guys! I will definitely come back if I have any other car issues in the future.”
“I have been using Dan's Merrifield Sunoco to work on my three cars for many years now. I used to do more mechanical work on my own but I am older now and cars are more complicated. The best thing about this place is that they are super competent. I know enough about cars to tell if their diagnoses and repairs are accurate. They always correct the problem. They will report other potential problems but no upsell pressure or attempts to frighten you into marginal repairs.”
“I have had numerous great experiences with Tenleytown Automotive over the last 4+ years as they have kept our aging car alive. They have been able to give me good advice on what to get done or skip because we think our car should only last a couple more years, though with them taking care of it, could be longer! They are also priced so much better than the dealer. They have gone above and beyond to track down complex and confusing issues. Highly recommend!”
“Honest auto shops..stop looking. I know hourly rates n work quality. I was told job completed in 2 1 hrs n it was done in 1. I had a door latch installed in my nice 71 pikup . I knew what was required. I shopped around. You cant beat these guys.i have other jobs they will get. The expert called me to explain his work..incred. price beyond reasonable. Roy”
“The lead mechanic here is great! Very knowledgeable and honest with what you need to get done. My check engine light was on and instead of just telling me to replace my EVAP cartridge ($500+ repair) he told me to get a new gas cap first see if that fix the problem. A $10 gas cap fixed my problem!”
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“Excellent—great options for service—I would recommend the shop, its mechanics, and staff with no reservations. Thank you for consistently taking care of our needs.”