“This has been my bank for over 10years and I am truly satisfied with the team members Sinidu,,Steven,,,Nakeya,,,and Michelle…They ALWAYS greet me with a BIG SMILE and take care of my transactions in a timely manner”
“Great customer service. All the tellers are friendly and great you by name, I love that . Kevin is a great, he handles all our loans, accounts and takes time to go over new products and how to increase our savings. Luv that guy. You won't go wrong putting your money and trust here.”
“I have used Village Bank for my coffee roasting company since we have started. Everyone at my local branch is always helpful. Thanks for providing a great banking experience!”
“Great customer service. Lavonda came out to retrieve my dropped license since I have mobility issues and could not reach it. She also was concerned about me calling from my cell to activate my temp debit card since the system indicated I had a home landline. I had switched to just mobile but had not updated that info on the app. She is Fantastic and deserves to be celebrated for her great customer service!!!”
“First Visit to the Credit Union since becoming a member and I must say it was a very pleasant experience, from initially walking into this Branch and unsure what to expect to the friendly Cashier.”
“Friendliest people best customer service, i bank with 3 banks, and the other two don't carry a candle to this bank when I need to talk to somebody at the bank they have a direct number to call and they always have always have a person to answer the phone and help me. Highly recommend First citizens.”
“Outstanding service by Nate Young and team for expediting my home equity loan! They were very responsive, efficient and made every step easy for me. I will strongly consider them for all my future banking needs.”
“I made the switch from a big bank to this bank and can't say enough great things about them, everyone remembers your name and you feel welcomed like a family! If your looking for the best bank in the area, this is your place!”
“Our small business uses this bank. It's sooooooo nice to speak to people and explain what you need. Also, it's very convenient (ex. you lose your debit card, you go to the branch and they make you a new one, - THE SAME DAY!) We have also gotten referrals from the branch for business.”
“I want to give a special thanks to Mr Dixion and Mrs Humphreys , I was in distress today , with getting my Will notarized , my vehicle alternator failed , so I walked to bank , called and told them I was walking as fast as I could and under 288 overpass at 4 58 . Mr Dixon went out of his way to help me when I arrived a few minutes after closing and Mrs Humphreys . They made a small part of my bad day better and this is why I have banked with this branch forever . Beyound my expectations indeed today . Thank you from a greatfull faithful customer. GERALD MCNAIR”
“Had difficulty processing a deposit, Heather at this location went above and beyond to help me get it sorted out. Best customer service I have gotten at a bank in a while!”
“Always pleasant and helpful. We have a business account and have taken out business related loans through this bank. We will use them again. They communicate well.”
“Opened a business account with Atlantic Union Bank. Friendly and informative discussion about what the bank offers in services to meet my needs now and in the future. Ask for Christine.”
“I was with Wells Fargo for a few years and they did not work with me with any kind of credit line or credit card for my business. Since starting with Essex they opened up a credit line, credit cards and home equity line with no problem. They are top notch on working with small businesses.”
“Although some unforeseen technicalities colliding with my poor timing- both beyond anyone's control- thwarted my attempt to open an account at this WF brach today, I am leaving a 5 star review because Ross P. was the kindest, most helpful staff member anyone could ever hope for. He went above and beyond to try to help me, and he absolutely would have if not for the circumstances I described above, which were 100% beyond his control. I hope this man gets a pay raise, and proper acknowledgment from his superiors for the service he provides WF customers, which in turn, is a service provided to those superiors- hence if they are listening- he deserves a raise, promotion, etc.
Thank you, Ross.”
“I had the privilege to be assisted by one of the associates, Shanniah. She was professional and caring into helping me. She was persistent and gave me an immaculate customer service experience.”
“My wife trained most of the Suntrust employees in Richmond, Va. In my humble opinion, she did a great job! Now finally, retired. I need her to go back to work! LOL!”
8AM - 5PM
13505 Tredegar Lake Pkwy, Midlothian
Banks
“Atlantic Union Bank is one of the leading and best financial bank institution in Richmond , VA area where I always get curious and respectful help in all the financial needs . The staff are very respectful and knowledgeable in all banking business .. I highly recommend Atlantic Union Bank for personal banking and financial needs .??”
“I have nothing but good things to say. The staff there is always amazing and the branch manger was extremely helpful and knowledgeable on loan services and just everything banking. I would highly recommend doing business here.”
“Came by during my lunch break to pick up a temporary debit card when my main card was flagged for fraud. Walked right in, no wait. Everyone was very friendly and helpful. Was in and out in no time. Great experience.”
“Came by during my lunch break to pick up a temporary debit card when my main card was flagged for fraud. Walked right in, no wait. Everyone was very friendly and helpful. Was in and out in no time. Great experience.”
“We want to give a shout out for a job well done! The help we were given today at the Harbor Point Branch was awesome. We were helped immediately by kind staff with extra patience!”
“Went in to create a savings account on Saturday and spoke with miss Sierra T. Had a wonderful experience she was so nice and personable and gave me all the information I needed to begin my relationship with Wood-forest. Very satisfied with my experience at this branch!”