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8:30AM - 5PM
7101 US-1, North Chesterfield
Banks
“Megan Dougherty was very helpful & kind setting up my additional account. Ethan & Hunter were equally eager to assist me in my banking activities when I needed assistance. Keep up the good job.”
“I have done business at many different banks over the years, but I have not had an experience as exceptional as what I have consistently had with United Bank in Bon Air. Jaysa has gone above and beyond to resolve problems I would frequently encounter with other brands, and has done so each time with a radiant smile and unmatched professionalism. Kristen is of matching distinction as she has serviced all of my business needs while simultaneously and seemingly effortlessly handling the other necessities of the branch. While these two individuals are remarkable, their work bespeaks of the overall culture of United Bank and how they value their customers and the very high standards at which they employ their teams. I am thankful to be a client of United Bank for these past three years.”
“Jordyn is always friendly, calling me by name and wishing me a great day each visit. Her smile makes you smile back even when you are having a rough day. You have an awesome employee in her.”
“I have so appreciated BRB. Ive been with them for about 4 years.
I’ve had a lot of unexpected life events and recently when I walked into my local branch I was struggling and almost on the verge of tears. Jess was amazing. She was so kind. She exuded warmth. I felt cared for. Something as simple as a bank transaction became therapeutic.
They provide a personalized banking community. They know your name when you walk in. Something you will never get at a large impersonal bank.
I agree with Dave Ramsey when he says find a small local bank. In my case, Blue Ridge cared when I needed it most.”
“VACU is wonderful to work with for loans. They make the process easy and smooth. They are very helpful and quick. They took the headache out of getting a loan and signing documents every time that I needed a loan.”
“I've been a member for about a year now and have never had any bad experiences. The people who work in the bank are always friendly and personable. They take the time to get your transactions correct and do it with pleasant attitudes. The only thing I don't like is that they don't allow your paycheck to be available a day earlier like most banks do with direct deposit. That's not the fault of the people working there though.”
“Customer service is paramount to the success of any business, and with that said, please applaud Casey on an outstanding. She was the epitome of pleasant and professional. I came in to cash a State of VA check. I bank with a few other banks but Casey indeed was exceptional.
Dr. Brown”
“Service is so much faster and the rest of the crew is on it !!! Huge shout out to sierra , Helen , Cesar , and both Stefani’s for setting the pace ! Always get great service here !!”
“I am writing to share my stellar experience working with Phyllis Akil while opening my new accounts. I greatly appreciated her knowledge and personable demeanor, and I highly recommend this branch.
Additionally, Phyllis referred me to the bank's loan officer, Judi Jurey for my refinance. It was an equally wonderful experience working with Judi on my loan. She provided excellent customer service, consistently going above and beyond to exceed my expectations.
I can recommend both of these professionals without hesitation.”
9AM - 5PM
4830 US-1, North Chesterfield
Banks
“5 stars for Diamond at this Truist branch! I had a deposit issue and was extremely upset about it. Truist customer service was no help whatsoever and literally told me to call the branch. Diamond was so calm and went out of her way to make sure I understood how it happened and what to expect going forward. She double checked what she told me against the bank policy, reading it aloud to me, to ensure she had given me the correct information. She even called me back to give me an additional option if my deposit wasn’t available the next day. While I may still have concerns regarding Truist as a bank I know that I can now count on Diamond if I have concerns that need to be addressed. Branch manager…Give this woman a raise!”
“I'm a store manager for a nearby retail store and was having an issue with receipts for my deposits. I spoke with Jennifer and she tried multiple ways to help me until she found a solution that would work for me. She was kind and extremely helpful. On top of her customer service abilities she was able to get me what I needed right away and met me at the door ready to go. I always have a busy schedule and little time to spare so I'm a so grateful for Jennifer's help. Great job!”
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“Me and my family have been with this credit union for more than 20+ years. Each time we've needed any assistance and help they have always been there. They always offer us with an elite level of customer service, professionalism and one on one respect that we could never imagine getting from a large commercial bank. I am especially pleased with Ms. T Williams. She is truly a specialist that always provides the most professional caring and friendly experience. We have been extremely pleased and impressed with Bellwood FCU for over 2 decades of business.”