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“Recently got a pair of shoes that I really liked, but that had a defect. The associate helped me exchange it for a new pair and I even got some money back on the sale price that wasn't charged the first time. Happy to return here for some more shoes when I'm in the area.”
“For many years, shopping for shoes has been such a task, however, today my hope was restored. Ollie, the sales representative, was extremely friendly, knowledgeable and courteous! It is so refreshing to have such a wonderful sales interaction! Ollie, you are the best!”
“This is my favorite Carter's location, the staff is always friendly and helpful. I came in here on Saturday, 8 days before Christmas looking for matching family PJs so we can take cheesy family photos on Christmas morning. I wasn't expecting to find any, given that it's almost Christmas, Charlotte the sales associate was able to find the sizes we were looking for in the back and help me with a return. She went above and beyond. I will be shopping exclusively here from now on for my toddlers clothes.”
“I ordered Despicable Me Crocs for my sister that ended up being the wrong size. Luke was so helpful with my return and placing an order with the correct size to get shipped to my house. He was very patient and kind. Best customer service!”
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“We buy shoes for our collegiate runner every time he's home. This store delivers consistently good service. They want you to leave with the right shoe for you.”