{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9AM - 5PM
12368 Warwick Blvd, Newport News
Banks
“My Representative Ana Garcia on CNU Villiage was very informative and opened my account quickly and she was very pleasant to work with.5 stars for the good customer service.”
9AM - 5PM
12891 Jefferson Ave, Newport News
Banks
“Both Bank reps were timely, efficient and knowledgeable and overall very polite and engaged! The atmosphere was welcoming!Thank you Lylieta Barnes and Jada McNeil. Mrs. Brown-Fletcher!”
“I had an outstanding experience with Ms. Amy Geller at Chase Bank. I contacted Chase regarding an issue with my auto loan payment, and Ms. Geller handled everything with professionalism, patience, and genuine care.
She took the time to listen, resolved the issue thoroughly, and made sure everything was handled correctly. What truly stood out was her customer-first approach and attention to detail, which turned a stressful situation into a positive experience.
Ms. Amy Geller is a true asset to Chase Bank and deserves recognition and advancement for the level of service she provides. Employees like her set the standard for excellent customer service.
Thank you, Ms. Geller your dedication does not go unnoticed. ❤️”
8:30AM - 5PM
735 Thimble Shoals Blvd Suite 170, Newport News
Banks
“Courtney Efird and her Team we're Amazing. They made my loan process go so smoothly and quickly. They guided me through their emails, texts and are available if you have any questions. They are experienced and professional. They made me feel 100% comfortable knowing I was in good hands. They are the Team you want working for you.”
“Very pleasant and professional staff. Nice location. The size of the business is perfect and spread out nice. Ask for Jasmine, she is an excellent account manager.”
“I had gotten scammed financially.. I went into the branch & the associate that helped me was the branch manager. She was wonderful & is diligently trying to get my money back. Thank you Kayla, however it turns out.”
9AM - 5PM
12070 Jefferson Ave #1810, Newport News
Banks
“Sinnia was great of assistance she helped with all my million questions to help me get to the outcome I needed as far as applying for auto loan and transferring titles preapproval. Even the fact that their call center is 24 hours and I would be able to do an application on a Sunday, which is the only day I have available, considering it takes one to two days for approval and I need it to be approved by Tuesday. Definitely recommend this branch very professional and efficient.”
“Recently found myself in the mortgage payoff department. After multiple calls, I went back to the one person who answered Friday. Mr. Tony Birch, Customer Service Rep! He was the most helpful, he even emailed me back after with more information. Every-time I called after not one rep could find my information, but Mr. Birch didn’t hesitate to help even when it was out of his hands. Thank you Mr. Birch your commitment to customer service excellence was appreciated.”
“The staff that works here is amazing, they are always so kind and helpful. Love coming here for my weekly bank runs wouldn’t go to any other location. Dylan is the best!”
“I love Bayport. The employees are always friendly and helpful. It wasn't busy when I went in, so my transaction was quick. They are operating under the current Covid restrictions.”
9 AM - 5:30 PM
One Bayport Wy, Newport News
Banks
“A truly customer focused company. My experience has been highly positive. Obviously a great culture and outstanding employees. Other banks and lenders I've dealt with since I moved to VA could learn a lot from these folks. Getting a motorcycle loan was never so easy.”
“It has been an extraordinary experience, the attention we had from the entrance with the security to the customer service, excellent people and the service is the best. Without fear of being wrong, the best choice has been Bank of America! Blessings to all, especially MRS Dani Ferreira, an excellent person and her service is exceptional ??”
“Townebank unlike others on the peninsula does not charge a fee to non-members when cashing a check drawn on their Bank and very friendly expedient service always professional I'll say again the high point for the for townebank is that they do not charge a fee to people who do not have an account there and yet or cashing a check from a customer going to their account this is why I give townebank five stars”
“I have to say this is the nicest bank I have ever seen. This bank is very clean and the staff is so friendly. Ms. Bonnie and Ms Toni were so awesome. They made my experience a very pleasant. They truly are an asset to your company. Thank you for being awesome.”
“BayPort Credit Union is probably the best banking institution in our area. The employees are always friendly and helpful. I have never had a bad experience with them. I would highly recommend them to anyone.”
“Very nice people . The only issue is I feel that there should be a designated teller for the business specifically if they are getting a lot of change . This way not everyone is being held up when you only have two tellers and both dealing with a business and it is a Friday.”
“I have been going here since the pandemic began and always have great service. They are currently short staffed and, due to it, service can be slower. However, they always help me out with the many tasks I need to accomplish inside the bank.
It is a pleasure going to a business that actually seems to like its customers instead of acting like they are an inconvenience.
If you are looking for a credit union, I can 10/10 recommend Navy Federal and can 10/10 recommend this location.”
“I came in to open a business account today, and had a great experience. Susie helped me set everything up. She knew her system very well and was friendly and personable. We chatted through the process like we'd known each other for years, sharing common interests and short stories about experiences we've had throughout life. Great employee! I look forward to doing my banking with Old Point through my small business. Thanks again for the help and great recommendations”
“Wonderful service at this bank. Have been with them for 2 years now and my husband and I are very happy with our account, the services offered, and the smiling faces at our ‘hometown' kind of bank.”
“Vanessa is very professional and personable. It is clear she cares about PNC's clients with how she remembers details even months later. Vanessa suggests different options without being pushy and having each client's personal needs in mind. The personal and dedicated experience, from the front door to Vanessa's office is what sets PNC about from other banks. The in-person expertise and experience, especially that by Vanessa, could not ever be replaced (or be even nearly bearable) by automated systems.
Further- stay informed and read the details of lower reviews. Being mad at a PNC bank employee is pointless as they are simply doing their job. Being mad about needing 2 forms of ID is the same person who'd sue PNC for fraud if some random person that found their ID was able to get a copy of a debit card. I'm picky and super sick of the automated robot online systems- the in-person PNC employees here make the world of a difference.”
“I have been banking for so many years with the Virginia Educators Credit Union!! I love coming here for my banking, what seems for many many years, and, I would never want to change otherwise!! The personnel are just as friendly, they know the business and I just tell them what I want and they listen, get right to it!! I always look forward to the lovely smiles I am greeted with from my favorite gal, Marilyn. She is is very friendly snd always aims to please!!!Keep up the great work. Marilyn?!?”
“I just wanted to acknowledge the young lady working the drive through. I have come through twice recently for simple transactions. I was so impressed with her gentle, respectful manner. She is truly rare and appreciated for her authentic graciousness. She also didn't make me have to fill out forms which I appreciate as I have wrist pain and writing is challenging.”
“06/10/24
The staff always is very friendly, they really try to help you out. I drop off deposits for work here and they say hello and take the time to greet everyone.”
“Jennifer Roberts is THE BEST loan officer! As first time home buyers, it is very intimidating. Jennifer was amazing and really spent the time to get to know us and educate us on everything about the home buying process. She really made this milestone smooth and stress free for us. If you are in need of a physician loan or any mortgage loan, Jennifer is your girl!”
“love the Bank, tellers have always been great, only negative of this bank is the parking lot, but not alot can be done for that. nothing againt this location, but would live to know who screws up the Langley Fed. web page? it use to be so user friendly. now i hate going on line to do anything. Can it go back when the page was set up and easy to use? thanks for listening.”
8:30AM - 5PM
12644 Jefferson Ave, Newport News
Banks
“I just wanted to say that the Langley Branch off Jefferson Ave near the City Center has the worst tellers working drive thru of any Branch. The wait is always horrendous, they are rude, ignore your requests, and even argue with their customers. After waiting over a half an hour behind 2 cars in the LFCU member only line, I tried to deposit my weekly paycheck... that I have been depositing every week for the last 12 years faithfully and the teller said he needed to put a 7 business day hold on my paycheck, but would be able to deposit the other checks I wanted to deposit. I requested him to just send me back my check that he was unable to deposit so that I could take it to another branch because it's a week before Christmas and my mortgage has to be paid by today to avoid a late fee. He sent me back all the checks....he did not deposit anything into my account. Drove to the branch in Hayes, where they offer exceptional 5 star service. Each customer in each car is serviced within a mere minutes and the tellers have a pleasant, wonderful, and happy demeanor and disposition. They are always helpful and polite. We only went to the Jefferson Avenue location because we were going to grab lunch at the Warwick Restaurant afterwards, but we were forced to drive back to Gloucester to receive the customer service we should be able to get at any Langley because paying my mortgage is more important than going out to eat. Just want to say thank you to the Hayes Langley Branch for being so wonderful!! I am 51 years old and have been banking with Langley since I was 16 years old and every time I try to go that Newport News Branch, it is the worst experience and every time I go to Gloucester, it is perfect!”
8:30AM - 5PM
11742 Jefferson Ave, Newport News
Banks
“Been working with them on car loans for multiple years now and haven't had any problems. Customer service is attentive and easy to talk to. Quick service time with my insurance when my car was totalled. Will use again!”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Quinn Carter is a very good employer worker thank God for her she help me out alot come check her out yall she made my day today she is a true blessing and angle”