Firestone Complete Auto Care in Newport News, VA, has earned a strong reputation for reliable and professional auto service since its establishment. Customers appreciate the friendly and courteous staff, who quickly get vehicles in for repairs and maintenance, often without prior appointments. The team offers a wide range of services, including tire replacement, oil changes, brake inspections, and engine repairs, tailored to all vehicle makes and models. Reviews highlight the transparency and honesty of the technicians, who provide clear explanations of potential issues and necessary repairs, focusing only on what is essential. Service is described as efficient, fast, and of great value, with many customers noting their positive experiences and willingness to return. The staff's professionalism and helpfulness, especially team members like Earl and Alex, contribute to the high level of customer satisfaction. Overall, Firestone in Newport News is recognized for its exceptional quality of service, affordability, and a team that genuinely cares about helping neighbors keep their vehicles safe and running smoothly.
I received a completely different experience at this Firestone on my recent service; I appreciate the prompt service and the turn around in this location. Keep up the good work.
May 2025
Needed to fix a flat and purchase a new replacement tire. The advice and service I received was fantastic; I’ll definitely be back for future car needs!
May 2025
Thanks to the nice employee who took care of my alignment and more 🙏🏽 Great Service, fast and reliable!!
