10AM - 6PM
12090 Jefferson Ave Ste 170, Newport News“Omgggg Melissa and Chad were THEE best I've had they put us in a perfect mattress for our family. They took care of us and eased all of our doubts. 10/10 would recommend this location!”
“I can't say enough good things about this store. From the staff to the selection, to the delivery personnel. It doesn't look huge from the outside, but you walk in to a friendly greeting, and good knowledge of their inventory. They are the only local dealer for Stressless, and have an example of each model. The prices are inline with the Stressless website. The sales staff are knowledgeable, but don't pressure, or even hover, although they are available to answer any questions. Aside from Stressless, they have a huge variety of styles and price points, all arranged intuitively and attractively. Delivery was faster than anticipated, and the delivery guys were nice, and answered all my questions. I'm sure we'll need furniture again, and this store will be the first place we look.”
“Everyone at Roberts Furniture are friendly and helpful. Are salesman Ed walked me thru my whole experience there and gave me discounts also. I tell all my family and friends to go there.”
“Kareem was very helpful. Moving to Maryland he assisted us with another bed for our kids of 5 and worked with us. I suggest just stop by and speak with him and I promise you will be satisfied.”
“Garren provided the most honest, straight forward and informative service. His product knowledge and ability to relate with our son and his sleeping needs were so impressive. Would highly recommend this company to anyone needing a mattress.”
“I once walked in to the Firehouse Subs when I meant to walk into Five Guy's. Everyone in the Firehouse Subs greeted me and I immediately realized my mistake and walked out without saying anything. I'm sorry for being so rude to you Firehouse Subs. I like you and Five Guy's the same ❤️”
“As Im renovating my house and had to deal with a lot of costumer service, I have to say Richie is one of the best out there. He was very understanding and very helpful. He attended my millions of questions always with a great attitude. Definitely shopping at Lilys again.”
“Gena was AWSOME!!! She was very knowledgeable about the products I was interested in, her attitude was jovial and she even laughed at some of my explanation of things. I do not like to physically go out and shop, but Gena made it a very pleasant experience.”
“This week I went to Rooms to Go for furniture, I was fortunate to have Nicoleta Rimbu as my sales associate, this was one of the very best experiences I have ever had. Nicoleta was knowledgeable, friendly, and very nice to deal with, you are very lucky to have her as an employee.”
“Very very awesome customer service! Our sales associate Deshaun Wilkins was very knowledgeable, professional, and super friendly. Made my husband and I feel very comfortable throughout our whole experience. Hands down would definitely would recommend.”
“Impeccable sales services, no hassle (which was the best) Bob didn’t get annoyed when I wanted to try every mattress and helped me find the perfect mattress. Delivery was fast and efficient, and they were on time. Definitely a 10/10 all the way around.”
11AM - 6PM
451 A Oriana Rd, Newport News“Store associate Pat Jack at Newport News location and was very professional and helpful. Very knowledgeable about product and warranty. First time purchasing from here and will definitely be coming back. Thanks Pat.”
“We had Wonderful experience with Value City Furniture. Patrick was wonderful and so helpful with picking out our new couch. Kevin was wonderful with walking us through the buying process and setting up delivery. Brandon and Marcus, who delivered our furniture, were great! In and out in no time and helped us with which layout worked better for our sofa. I really appreciate and can’t recommend VCF enough.”
“Mrs. Felecia really helped me out with picking furniture that I am happy with I really appreciate her. The prices were fair compared to other places. Customer service was fantastic!”
“Always a pleasure shopping at Havertys. I am always greeted warmly . This visit was with my Son and daughter inlaw. who were happy with there purchase I as usual had to buy something. Haverty has quality and I have had furniture from Haverty for years and it always looks like i just purchased the item. I would defiantly recommend Havertys to friends and family Judith Arnold”