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“Great furniture buying experience. Everyone in the store was helpful and we were able to quickly decide on a bed frame we liked, customize some options, and get an order in easily. The communication was great and when the custom order was ready the installers were in and out quickly and the bed was installed well.”
“Second time customer and I’ll definitely keep coming back. The prices for the quality are unmatched, thank you Andy for your customer service and professionalism!”
“We bought our Bedroom & Living Room suite from here nearly 5 years ago. Good quality at some of the best prices around. HaD issue with the queen size mattress sagging in one spot but we were able to exchange nearly 3 years later at no cost (BUY THE WARRANTY)! Recently helped son buy furniture for his 1st home purchase, they are happy as well. Hope this helps.”
“We had an excellent experience at Sleep Number. Melissa was so helpful and thorough and answered all of our questions. We can’t wait to have the best sleep ever!”
“Garren provided the most honest, straight forward and informative service. His product knowledge and ability to relate with our son and his sleeping needs were so impressive. Would highly recommend this company to anyone needing a mattress.”
“Me and my wife have shopped at Havertys for about 25 years. Furniture always great, still have most of the furniture we bought 25 years ago in our family. Bought a Melbourne recliners sofa love seat 3 years ago. Having issues with the warranty company furniture losing its color or fading. So the sales consultant Leslie C said let me help you guys out. The general manager Alfredo G was in the store and they are going to replace the furniture no question ask . If that is not costumer focused I don't know what is. Thanks from a loyal costumer”
“Visited Tous les Jours -Grand Opening. Garlic cheese croissant was delish! Blueberry Cloud delectable and a tasty Matcha Latte helped to curb the risk of sugar coma! The presentation of selections was tantalizing. Trying to select from various confections was like walking through a museum of artwork. Difficult to take them all in with one visit. A happy ending with a pistachio french macaroon made the visit complete!”
“Excellent customer service and experience. Came in right before they closed and was given same day delivery. Honest prices and good choices in inventory. They will work with you on a budget or looking for that special piece of furniture.”
10AM - 7PM
451 A Oriana Road, Newport News
Mattress Stores
“I can say that I had no clue what I wanted to get
Ana saw me I saw her and she walk right over and I pick the right bed for me. She shared what the company provides I applied and got approved. It was such an experience and I'll definitely come back to get more things. What exceptional service”
“Gena was AWSOME!!! She was very knowledgeable about the products I was interested in, her attitude was jovial and she even laughed at some of my explanation of things. I do not like to physically go out and shop, but Gena made it a very pleasant experience.”
“I went to a lot of different furniture stores while shopping for new living room furniture. Felicia was the only sales person who took the time to listen to what my needs were and find exactly what I wanted. Felicia made sure I was happy with my selection and happy with my price. If you shop Grand furniture in Newport News, ask for Felicia! She’s the best!”
“We had such a wonderful experience with Calvin at Haynes Furniture! My family came in to use a gift card, and although I assume he wasn’t earning a commission from our purchase, he treated us like valued customers from the moment we walked in.
We spent what felt like hours searching for the perfect coffee table, and Calvin was incredibly patient, kind, and professional the entire time. He never made us feel rushed or pressured and was always happy to answer our questions, offer suggestions, and help us compare options until we found exactly what we were looking for.
Excellent customer service is hard to find, and Calvin truly went above and beyond. Haynes Furniture is fortunate to have someone as dedicated and customer-focused as he is. Thank you, Calvin, for making our shopping experience such a positive one!”
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“The saleswoman, Melissa, was very knowledgeable and helpful. She listened to our request and gave us the best customer care. The prices remained in my budget and the mattress is of great quality!”