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“We are living our best lives here in Hampton Roads with our new furniture ???????????. We could not be more pleased & happy with our experience in the Newport News store with Susan, the grace shown to us for our delivery date & the awesome quality of the furniture!
Thank you all so very, very much!”
“We bought our Bedroom & Living Room suite from here nearly 5 years ago. Good quality at some of the best prices around. HaD issue with the queen size mattress sagging in one spot but we were able to exchange nearly 3 years later at no cost (BUY THE WARRANTY)! Recently helped son buy furniture for his 1st home purchase, they are happy as well. Hope this helps.”
“Walked in looking for a new mattress and Isaiah helped us find the right one for a great price. Definitely the best prices in the area! Employee was very nice and helpful!”
“Tammy, our floor person, did a great job of understanding what it was i was looking and just made the whole shopping experience feel great. And excellent experience all the way around.”
“Excellent customer service and experience. Came in right before they closed and was given same day delivery. Honest prices and good choices in inventory. They will work with you on a budget or looking for that special piece of furniture.”
“Gena was AWSOME!!! She was very knowledgeable about the products I was interested in, her attitude was jovial and she even laughed at some of my explanation of things. I do not like to physically go out and shop, but Gena made it a very pleasant experience.”
“Garren provided the most honest, straight forward and informative service. His product knowledge and ability to relate with our son and his sleeping needs were so impressive. Would highly recommend this company to anyone needing a mattress.”
“Wonderful experience with Melissa! She was extremely personable and helpful. I Took my
Very skeptical husband in and left with an adjustable bed and mattress he could barely get out of! We can’t wait for it to get here!”
“I walked in and was greeted by a very friendly young lady Miya Paige at the Newport News location. She greeted us and told us she would be close by if we needed anything. I loved that. I don't like to be hounded. She was right, I have a handicap so I called her a lot and she was right there to answer questions, moved items around for me so that I could see options and explained everything thoroughly. I look forward to getting my new furniture and I am praying that my experience with the getting the furniture was as good as my first impression. Good Job Miya!”
“Visited Tous les Jours -Grand Opening. Garlic cheese croissant was delish! Blueberry Cloud delectable and a tasty Matcha Latte helped to curb the risk of sugar coma! The presentation of selections was tantalizing. Trying to select from various confections was like walking through a museum of artwork. Difficult to take them all in with one visit. A happy ending with a pistachio french macaroon made the visit complete!”
“I had an amazing experience shopping here! Devonte went above and beyond to help me find exactly what I was looking for. He was friendly, patient, knowledgeable, and never made me feel pressured. He answered all of my questions and made the whole process smooth and stress-free. The customer service was outstanding, and I couldn’t be happier with my purchase. If you’re looking for furniture and want someone who genuinely cares about helping you, ask for Devonte. Highly recommend!”
“Top notch sales and service from Isaiah Merritt! Good quality furniture. Good deals. Excellent, timely delivery. Liked the concept of.”the dump” with one offs, floor models and final sales. Worth a trip in!”
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“I shopped at Mattress Firm with a mission for new pillows. The sales consultant listened to what I was trying to achieve and recommended 2 types of pillows. After trying both a made my purchase and waiting for delivery. My sales person who helped me is Fortune, she is knowledgeable about her products, friendly, considerate and did not push me or persuade me in either direction. She was so knowledgeable after testing my pillow I inquired about the mattress because it was just as comfortable as the pillow. I recommend this store and I recommend Fortune she is awesome”