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10AM - 8PM
1600 Premium Outlets Blvd, Norfolk
Shoe Stores
“Great visit to The North Face Norfolk Premium Outlets. We drove from the Williamsburg Outlet as there appeared to be a situation with Fire, EMS, and Police had cleared that entire side of the Williamsburg Outlet. We wanted to buy the Mens Thermal Insulated Vest (Evergreen) for the crazy (50%) off AND Military Discount from $180.00 to out-the-door $85.86. The employees were super friendly, and the black female spoke to everyone upon entrance to the store and shared the 50% Off. Everything was kind and made us feel immediately Welcome to enter and purchase. It is an excellent Store with lots of fantastic merchandise and a Wonderful Staff of Employees. Salesman 939070, 11/23/2024, 03:31:26 PM, Reg 4, Tran: 24185 was the Icing on the Cake (as we purchased and walked out the door); she was super friendly and kind. v/r, Dr. Ken and Lorna King”
“Came to this store for the first time a week ago to check it out. Amazing store! And the owner was so nice! I was waiting on my gender results back for my baby, and we got to talking about what gender I was hoping for and she was so excited for me. It was very wholesome. I know the gender now so I can't wait to go back and tell her! I also got 1 pair of maternity shorts and 3 pairs of pants for my son and the total was $4. Literally doesn't get better than that!”
“I am very happy with the service I have received in the past two visits with Hibbetts. I had a horrible visit the time before that and I was determined to never go back in there, but we did go there. It’s close to our house and we always seem to find what we can’t find anywhere else. Today I was helped by Anthony. He did a fabulous job. He offered everything that he should’ve and I’m really grateful my kid got exactly what he wanted. Thank you so much and we will be coming back.”
“Michael L Jackson was awesome! They have an incredible selection of options ~ maybe toooo many for Marty to admire, appreciate and purchase. But made for a perfect experience! Many thanks for making our day!”
“I’m only going to give a review on customer service. I walked in the Columbia outlet store on Friday December 12th to do an exchange for an online purchase only to find out that they’re are NOT affiliated with Columbia online. However they could take the return. There was ONLY one guy that could and did assist me. He went above and beyond to make sure that I could receive what I came in for versus just saying I can’t help you. I ordered based on the size recommended by the company and it was incorrect, the jacket was way too big. I wanted smaller size for the same price. Zak who worked at the store outlet called the Columbia online customer service to make sure I was going to get what I needed. I didn’t receive the same service online when I called the night before going into the store,, I was directed to take jacket into store. I want to thank Zak for going above and beyond to help, excellent and outstanding customer service. We need more Zaks, he handled it with such patience and grace. I hope you all working for this company could be more like him. This has even helped me! He very much deserves a raise. Zak may every thing you do with excellence bless your finances with increase in the name of Jesus.”
“As a budget sneaker collector (or at lease my YouTube feed would say) this outlet was excellent for steals and deals with a 40% off on the back wall. Clothing selection was smaller than other stores but still had alright selection. This factory store happened to have the refurbished program, which was the cherry on top of a already above average Nike store.”
10AM - 8PM
1600 Premium Blvd Ste 889, Norfolk
Shoe Stores
“Cristina made our entire visit to Crocs such a great experience from start to finish. She welcomed us in right away and was incredibly patient and kind with all three of my little siblings, which is no easy task! She went above and beyond to help us find what we needed, and somehow even convinced me to get charms for all of them, which they absolutely love her for doing that ?. Her customer service was outstanding, and she truly made our day. 5 star employee right there!!”
“My wife and I really loved the vibe and merchandise of Community Love. The entire staff was friendly, professional, and attentive. We’ll definitely return whenever we’re back on the east coast.”
“They help me with my grand daughter, the young lady that was working 11/28/2025 @ 5ish pm, the one in Janf shopping center and the two men that where there also were very pleasant and helpful. Thank you for such great customer service.”
“Excellent on my experience customer service wise!!! Very upbeat environment, everyone I talked to was overly eager to assist and helped me find exactly what I came for!!”
“Great deals! Lots of shoes are on clearance. The staff is friendly, and the location is clean. Discounts are also offered for law enforcement and first responders.”
“When you go in there make sure you ask for Gene!! Very welcoming good guy if he can help or look out for you he will!!! On top of that the best athletes foot selection in VA must visit if in town”
“Came in hoping to be in and out and that’s exactly what I did here. Great selection of shoes reasonable amount of sizes. Prices were great! Went in for kids sneakers came out with crocs too. The store was clean, uncluttered, and very well organized. Cashier was very friendly, knowledgeable, and respectful. Will be coming back here soon!”
“I went into this store to find a pair of heels almost giving up. When I tell u these two young ladies help me from beginning to end, I thanked them soooooo much if I'm right it was Arcelia and Shantell. I went to my event and felt as confident as ever thank u again ladies. #foreveracustomer”
10AM - 8PM
1600 Premium Outlets Blvd, Norfolk
Shoe Stores
“Both my wife and I found the shoes we were looking for. There were only 2 employees with about 20 customers in the shop. However, both employees were very hard working and attentive. Nobody seemed to have to wait on them. Even though they were very busy, both were extremely friendly and helpful.”
“Absolutely loved this location. Grateful for Dom who made my shopping experience so wonderful. I was looking for my size in a shirt and
Dom helped me take my size off the mannequin so I could purchase. Thank you for going the extra mile!”
“Just learned of this mens store, which has actually been in Norfolk for over 100 years. Came in last minute to get some pants, Ulysses helped me get the right pant and size as well as arranged alterations within 24 hours. Great place, I'll be returning.”
“Very friendly staff, large selection. They didn't have what I needed, they recommended where to go. This Wil from now on be my first stop when shoe shopping”
“We were just passing buy and stopped at this store to just spent time but at the end we end up buying 2 pairs of shoes for our kidds .First it because there WAS a big sale on alot of shoes its what we need before school started.. then the personal that was working with us was so professional and patient this all expirience made our shopping easy and fun most of all kidds loved it Excellent!!!”
“Jada was awesome! Went in the back and came out with multiple different options for shoes on sale for my nephew.
I was unable to do the survey on the bottom of the receipt as it expired but Jada went above and beyond!”
“We come here trying to stretch the dollar, and so we do with their deals! We may have to sacrifice some customer service because sometimes sizes are not available or hard to find, but most of the times we walk out with the product we need. BOGO 1/2 off does wonders!”
“I was very pleased with my experience at Famous Footwear yesterday.I came in noonish and there was this lady who I forgot to get her name I wish I did, but she was very helpful. I didn’t end up buying shoes at the store, but I did buy shoes online because the shoes that I wanted I couldn’t find in store, but I was able to find online which she did recommend that I do. Very sweet and I appreciate that kind of gesture I will be returning”
“Ivy waited on me. She was very helpful, without being pushy. She was knowledgeable about the stock, helping me find what I was looking for. I enjoyed my visit and left with a new belt.”
“I have not been in a Journeys in quite some time. They do have a few locations in the area. I was looking for UGG's and boy did I strike gold! They have an amazing selection's of UGG's, but much more. They offer but not limited to my recall, Birkenstock, Adidas, Converse, Clark and so many UGG's. The store was clean and organized with attractive displays. Staff was immediately engaged me. Staff smiled and truly wanted to be helpful. I found a few that could work, but decided to wait. They offer socks too! They had sales going on, but not so much UGG's. I would return.”
“First time in a Steve Madden store. I was reluctant to write a review with no purchase. However, it's still an experience and oddly this is not a new store with no reviews.
I was immediately greeted upon walking in the smallish store. 80% of the merchandise is Women, but the guys shoes were really super! They offer a dressy, or casual shoe with a scant amount of tennis type. The displays were attractive. Prices seemed fine with 50% off sale going on now.
I saw a few things that could actually work, so I could be back for Christmas shopping.”
10AM - 8PM
7525 Tidewater Dr, Norfolk
Shoe Stores
“Greeted me when I came in. Pickup order was on point. Young lady at register very helpful. Not sure why the reviews were at a 3.5. Definitely five stars. I just left a few minutes ago.”
“I love crème! So what they take a little longer during peak order times and the shipping is $25, I have NEVER had anything shipped out that was not properly packed, damaged, or anything like that so I don’t mind spending a couple of extra dollars for the quality of shipping experience! I mostly shop online, but every time I have ever called the Norfolk store during store hours, they answered and were more than happy to help with whatever I needed! Crème is a shop for anyone that loves quality items period. Some of you disgruntled shoppers should be lucky this store even exists because you can’t get most of these items anywhere else except the actual vendors they come from and you know you don’t got it to even be talking shit like that! I love Crème and will continue to be a customer regardless of what the name is or any of that. It’s VA OVER EVERYTHING OVER HERE! ❤️?”
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“I’ve always just bought shoes for work (on my feet all day) but recently started to dabble in the world of running. John and Mike had me try on numerous pairs of training and racing shoes to see which felt the best while explaining the differences between each model. I have odd feet (size and a half difference) so finding the right pair of shoes can be a challenge. They always have everything I need and are willing to order, or transfer from the VB store, if not available in Norfolk.”