Military Commissary, located at 1588 Mall Drive in Norfolk, VA, offers tremendous savings and great deals for service members and their families. Prices are very affordable, with a wide variety of everyday essentials and basics, similar to a ShopRite with its Big Win generic brands. While the selection may not be as gourmet or high-end as some might expect, the focus is on practical, budget-friendly options. The store is clean, well-stocked, and the lines move quickly, though some customers have reported issues with overzealous self-checkout staff. The customer service manager, however, has been praised for their understanding and assistance in resolving any concerns. Overall, the Military Commissary is a practical and cost-effective option for service members and their families, offering a solid selection of everyday necessities without the frills. The staff is generally commended for their friendly service, with one employee, Chris, being singled out for her exceptional interactions with children. While some customers have suggested the need for more open checkout lanes during busy times, the Commissary remains a valuable resource for the military community.
There are only a few cashiers and long lines to check out. Management should be looking at this and open more lanes for customers' checkout.
September 2024
Chris at the self checkout is amazing with children. My daughter absolutely adores her and looks forward to seeing her friendly face when we go grocery shopping. Chris is a treasure to this store and she makes our shopping trip so much fun.
June 2024
Always a great experience and prices are competitive