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“Navy Federal Credit Union is everywhere in the area. But I have never came to this specific location. It is beautiful inside and of course the customer service is top notch! I'll come back to this specific location again.”
“Candice was amazing, she went above and beyond for us. She worked with us and with our seller, made sure we all had the right documents to make our purchase go over smoothly.Thanks again Candice!”
“Very friendly and helpful, quick service at the Main location. Yesterday I was notified of some suspicious charges on my debit card. I gave them a call and they were wonderful with helping me. They even gave me a conditional credit. This is the vesy CU I have belonged to.”
“i couldn't be happier that when my wallet was stolen instead of wait a day or two to get a new one in the mail i was able to walk in and walk out with my debt card within 20 minutes.”
“I want to shout out the incredible Ms. A. Grant, Senior Financial Service Representative here. She really gave me exceptional customer service. The security guard was kind. I love the entire branch. I am considering closing 1st advantage after dealing with Ms. A.Grant. A beautiful person?”
“I’m new to the area and was lucky enough to be referred to Bayport by a colleague. Ms. Gail was so kind and patient with me throughout the entire process. The wait can be long because it’s a small location, but it was outshined by the incredible customer service. I will absolutely be referring friends and colleagues to this credit union!”
“I went to this branch around 3:30 on Christmas Eve Eve to get my auto loan check and deposit and check. As you probably would guess, it was pretty busy. But, let me tell you, once the security guard let me in, I met Ashley. The sweetest lady I have ever met at Navy Federal. She gave me the biggest smile and signed me in. She even came by to check on me and went to see how long it would take. What a difference she made. She even gave me the sweetest Merry Christmas also. Thank you Ashley. Navy Federal should be blessed to have her.”
“I went into the Hampton Blvd. Location to for assistance with my mom's account. Adoris Smith was very helpful. She took her time with us and she even suggested better options for my mom! Thank you Adoris for your kindness and patience and wonderful service you provided!!!”
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“The staff at the Little Creek location was very professional. The customer service was amazing and all of the employees are assets to your establishment! Mr. Brian Turner was very knowledgeable of his job and answered every question I had without hesitation! He made sure he explained the difference between each account and also assisted me in setting up my online accounts and linking my external accounts. I haven't received customer service like that since the 90's will definitely recommend this location!”