Cricket Wireless Authorized Retailer has received positive feedback for its helpful and attentive staff. Customers have praised the team, particularly highlighting the exceptional service provided by employees like Amelia and Derrick. Amelia was noted for her assistance in selecting a phone and applying protective gear with care, while Derrick was commended for his patience and support in resolving account issues. Customers appreciated the welcoming atmosphere and professionalism of the young staff, who are dedicated to providing excellent service. However, there was a mention of a less-than-ideal interaction between a manager and an employee, indicating a need for improved management communication. Overall, the store is recognized for its friendly and capable employees who strive to help customers effectively.
Amelia Medina, the support specialist there was very helpful in getting me the phone I love along with setting me up with the right protection and coverage. She put in my phone case and screen protector for me which shows craftsmanship and care for the products sold. Thank you Amelia for being a big help!
July 2023
The person who helped me was very friendly Thursday 6/23
July 2022
I had an absolutely amazing experience the staff was very helpful, patient as well as welcoming! Very pleasant visit!!
