Crocs, Inc. is a leading provider of innovative casual footwear for men, women, and children. The company's products feature Croslite™ material, a proprietary technology that offers soft, comfortable, lightweight, non-marking, and odor-resistant qualities. Crocs encourages its fans to "Find Your Fun" in every colorful pair of shoes, and has sold over 300 million pairs worldwide since its inception in 2002. The Crocs store at Norfolk Premium Outlets has received positive reviews from customers. Megan, an employee, was described as "an absolute delight" who was extremely helpful, funny, and personable in assisting a customer and their son with their purchase. Brandy, another employee, was praised for her excellent customer service in quickly and patiently helping a customer with attaching charms to their daughter's shoes. While one customer had a less positive experience, with an employee seeming bothered and unexpected charges for a bag and shoe shine, the majority of reviews highlight the store's friendly and knowledgeable staff. Vanessa, in particular, was praised for her expertise and helpfulness in assisting customers with finding the right Crocs products to address their specific needs. Overall, the Crocs store at Norfolk Premium Outlets seems to provide a positive shopping experience for its customers.
Kris was stellar at helping me find the right pair. Super chill spot and very cool folks. They even checked the back for me! Worth the trip.
April 2026
Cristina at Crocs is seriously the best. She’s super friendly, easy to talk to, and actually takes the time to help you find what you want instead of rushing you. She made the whole experience feel comfortable and fun. Definitely one of the main reasons I’d come back.
April 2026
Tasha was a sooo helpful in helping find sizes and pick out shoes for my grand kids. Everyone was helpful and the customer service was excellent!!! Would recommend anyone to go there and shop!! Thanks again Tasha for everything!!
