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“Went to buy fragrance and one of the sale person told me they were out of the fragrance I was looking for Aneta just step in and look and told me the system said they have 2 stock and assure me she would find it for me I really appreciate her help as she went above and beyond to find what I was looking for great customer service thanks aneta you are awesome 👌”
“Sonia and Sunil were so helpful and fast. They made me a perfect custom tuxedo for my wedding. I highly recommend them. High quality, fast, and attentive down to the button.”
“I have been searching for a new wallet for weeks and ended up getting one here. Blake helped me find the perfect one and I couldn’t be happier with my purchase. Highly recommend!”
“Franco’s Fine Clothiers delivers an exceptional tailoring experience. The service was excellent from start to finish, and it’s clear that the shop operates at a very high level of craftsmanship. Franco is, without question, one of the finest master tailors in Virginia. His attention to detail and deep understanding of the art of tailoring truly set him apart.
The staff is equally impressive—attentive, professional, and knowledgeable about every aspect of the business. They make the entire process feel seamless and personal, ensuring that each client receives the care and expertise they deserve.
If you are looking for true bespoke-quality tailoring and a team that understands fine clothing, Franco’s Fine Clothiers is a standout destination. Highly recommended.”
“Great experience with Gerry Irving. My husband needed a suit and Gerry was able to find him a suit to meet my husband's needs and was able to alter his suit pants for him while we waited. We will definitely be recommending Better Menswear to our friends and family!”
“EXCEPTIONAL in every way! Service, quality and personnel are unsurpassed and amazing. The custom suit we had made is perfection, unique and exactly what we wanted.I can't recommend 707 Fine Clothing enough!!”
“My husband and I have personal clothier, Nicole Carlson. She is great. She quickly learned our tastes and does an excellent job showing us clothes we might like. She is always professional but fun to be around. She remembers things about ourselves we have mentioned and brings them up at later visits. She sells a quality product. We have purchased a wide variety of clothes from Tom James and have been pleased with the quality of each purchase. An excellent combination I would highly recommend.”
“Susan’s kindness and knowledge of Men’s clothes drew my attention the first time I met her in The Man’s World store on Broad St. (the glass of delicious white wine didn’t hurt either). This spot is ALWAYS my first stop when I’m shopping for cool stuff! Give it a try!!”
“Buy American products and get American customer service! I had an issue with my order and they quickly exchanged it for what I needed. Great customer support. Thank you Thomas for helping me. I love my new jeans!”
“if i could give 6 stars i would. touche was super helpful and friendly, and he got me set up great with basically a whole new wardrobe. he even went the extra mile to get my suit pants hemmed day of purchase to ensure I had it ready in time for the next day. Awesome service, Awesome selection, Awesome place”
“A big shout out to Anthony & Allison! I had placed an online order and they were beyond helpful through the process. Not once did I feel like an inconvenience. They told me about the hot cash I had available which lead to my daughter finding the cutest skirt & my son found some pined back buttons. Thank you both for being genuine people!”
“Mechanicsville store is my favorite old navy. Customer service is great! I love when going to cashier to make purchases they let me know my points and how I can utilize them. Have never had any associate not do this which looks great upon management. Also always neat and orderly. The other stores look like a rummage sale. Thank you Mechanicsville keep up the great work!”
“My husband went here today looking for needohs for our 2 sons Easter basket. They were so kind and helpful. Their truck had just delivered. They could have turned him away because they hadn’t unpacked them yet. Instead they went to the back and brought them up for my husband to grab some for our boys! We have been looking everywhere and so excited we finally found some for their basket.”
“I don't normally go to this chain. Seriously can't recall the last time I was in one. Many bad experiences. But this store is really good!!! Awesome friendly helpful staff and lots of good physical older games !! Great selection!!”
“This place is a gem and a wonderful addition to the Addison lineup.
They have a wonderful curated selection that is gender and size inclusive.
The prices are approachable.
The customer service was so so friendly and honest.
I left with an armful of goodies and a happy heart.”
“Anita Strba ( Manager) has excellent customer she went beyond to assist me with my on line order. Ryan in Customer Service was very nice and friendly. Thank you both for your excellent customer services and being professional.”
“The only freaking store I could find with stuff to match my sizes. Im 6ft tall, and over 300lbs.
These guys got pants that are too big for even me 😭”
9:30AM - 6PM
5712 Grove Ave, Richmond
Mens Clothing
“This is a beautiful shop which has an old school, neighborhood boutique feel to it. Regulars pop in just to say hey, as well as out of town visitors who need a fast fit for a wedding. Beautiful suits are available, the fitters are incredibly knowledgeable and the best part is, you can have anything tailored to you by the in-house tailors!”
“I hardly shop at Old Navy and came to pick up a clothing order for my lady. I did get a chance to walk the sales floor and it appeared more like an off-the-rack store and less like a clothing depot, referring to some visits in the past. I encountered the staff members who were all very polite and helpful.”
“I wanted a necktie for Easter and found the Peter Blair “Easter “ tie. The purple tie would not have been my first choice , but I bought it because the others were sold out. My tie just arrived, and if I had known what a beautiful shade of purple it was and the obvious quality of the fabric, it would have been my first choice. It truly is stunning.”
“This store literally had everything I was looking for! I’ve already spotted a few must-have items that I’ll definitely be coming back for soon.”
“Customer service was very good. I had to make an amazon return and the young lady Kyla was very pleasant and knowledgeable about the store returns as well as the amazon returns. I had a few customers in front of me and she took the time needed with each one of us with a smile and pleasant attitude. It’s been awhile since I’ve experienced customer service on this level. I would like to see more people working in customer service be as polite, respectful, and professional as Kyla is.”
“Recently shopped this location and the staff is always friendly and knowledgeable! The women's and kids clothing selection is also much better than shopping online. The sales you can't beat!”
9:30AM - 7PM
600 W Southside Plz, Richmond
Mens Clothing
10AM - 7PM
304 Libbie Ave, Richmond
Mens Clothing
“Great experience through and through with Alton Lane, where our family has ordered at least a dozen — if not more — bespoke suits and tuxedos. Amazing fit, and the quality of fabric is eye-opening, and there are SO MANY options!!! It’s essentially a Savile Row experience without the price tag. Love.”
“Hard to rate a uniform shop so I will do this in bullet format• Staff extremely friendly• Eager to he• Facility is clean• Selection within the store has gone down dramatically most likely due to online sales.• Prices are OK that's about it.• Seems to be geared more toward police officers then firefighters. Not saying that's bad however you will not find any firefighter stuff within the store.• Lastly regarding the prices they do not match any of Gals coupons like 10 or 20% off.”
“The people working there were extremely nice and helpful. I believe Kaylee? Was the person in the fitting room helping and they were just lovely. Really really kind and helped find everything I was looking for.”
“I give full five stars to the extremely polite and helpful gentlemen-(I wish I would've got his name) that was actually willing to ring up my purchase, I give -5 stars to Donna who wasn't, do better”
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“It was my first time buying a suit and it was a great experience. John McLean helped me out as soon as I walked in thru the door, he made the whole process very easy. He understood exactly what I was looking for and made it happened. Very professional and very helpful, I am definitely coming back to buy another suit soon and will recommend him to my family and friends.”