“Joe was the best at assisting me with getting a new phone after discovering my battery was swelling on my old one. I highly recommend if it is possible to get with him of you need any phone assistance and the Crater location.”
“My brother-in-law highly recommended this store to me, and I’m so glad he did! I am currently a Straight Talk customer, but their customer service is incredibly frustrating it takes forever to reach a live representative, and their international calling rates are far too expensive. I visited this location today to inquire about a plan that includes international calling without the hassle of constantly adding minutes. The representative who helped me was fantastic; he answered all of my questions with genuine patience and kindness. I will definitely be returning soon to officially switch my service over!
Update I went and switched over my service to total wireless just to find out that you have to purchase a 10 calling card for international calling it does not come with the 75 dollar plan as I was told by the representative and staff member at the company. I will be a switching back to straight talk wireless.”
“Hey I had a good experience at boost Mobile it was really good Steven came to help me with everything I needed I will definitely be returning great customer care”
“the guy that worked there was very helpful. even though he wasn't able to transfer my phone number, he never pressured me to get a phone. he showed me my options and let me decide.”
“On yesterday of Saturday, May 9th, 2026, at the time of 1 PM, My mother, my grandmother, and I were heading at the Cricket Wireless Store in Petersburg, VA, to repair by grandmother's Flip phone, learning to how to take the SIM Card out from back of the phone.???”