“The representative exhibited exemplary patience in addressing my inquiries concerning my invoice. Additionally, she offered comprehensive guidance on the functionality of both my mobile device and tablet. Her contributions are a significant asset to Verizon. I wish to express my sincere appreciation for your support.”
“My brother-in-law highly recommended this store to me, and I’m so glad he did! I am currently a Straight Talk customer, but their customer service is incredibly frustrating it takes forever to reach a live representative, and their international calling rates are far too expensive. I visited this location today to inquire about a plan that includes international calling without the hassle of constantly adding minutes. The representative who helped me was fantastic; he answered all of my questions with genuine patience and kindness. I will definitely be returning soon to officially switch my service over!
Update I went and switched over my service to total wireless just to find out that you have to purchase a 10 calling card for international calling it does not come with the 75 dollar plan as I was told by the representative and staff member at the company. I will be a switching back to straight talk wireless.”
“the guy that worked there was very helpful. even though he wasn't able to transfer my phone number, he never pressured me to get a phone. he showed me my options and let me decide.”
“Steven was absolutely amazing! Worth the drive to get his help. I called all stores and he was the only one who answered and helped me. He is a good person and very pleasant and professional.”
“On yesterday of Saturday, May 9th, 2026, at the time of 1 PM, My mother, my grandmother, and I were heading at the Cricket Wireless Store in Petersburg, VA, to repair by grandmother's Flip phone, learning to how to take the SIM Card out from back of the phone.???”