Cox Store in Portsmouth is a reliable and customer-focused business that offers a wide range of services to keep customers connected and up-to-date with the latest technology. The store features a clean and welcoming environment, providing personalized support and helpful staff who are attentive, patient, and knowledgeable. Customers consistently praise the team members, especially managers and representatives like Raymond, Keith, Ty, and Katrin, for their excellent service, friendliness, and willingness to assist with questions and issues. Many reviews highlight the store's ability to save customers time and frustration, especially when dealing with technical problems or billing concerns. One customer shared a positive experience where a store representative quickly resolved a billing issue related to a promotional rate, crediting the bill back to the correct amount in just minutes. The staff also assists with setting up accounts and exploring promotional offers, making the process smooth and efficient. Customers feel confident in the store's ability to help upgrade internet plans, explore new devices, and find exclusive deals. Overall, Cox Store in Portsmouth is appreciated for its quick, reliable service, knowledgeable staff, and a friendly atmosphere that aims to keep customers connected with the latest internet, mobile plans, and devices.
I was in the portsmouth store the 2 lady's where helpful especially Ty & bri thanks for your support me and my girlfriend appreciate yall for helping us
May 2026
Isaiah and Especially Ray are the very best! They helped me with all of my problems! This is the BEST Cox in this area
March 2026
I called into the store with a concern and question about my WiFi plan for an upcoming move. Valentino was so helpful! This is my second positive experience at this Cox location where they have gone above and beyond to help me in an easy and friendly way. Thank you Valentino!
