Internet Service Providers near Portsmouth, VA

19 locations found near Portsmouth

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  1. 1601 Frederick Boulevard, Portsmouth VA 23707

    4.1 Good 130 reviews

    “I was in the portsmouth store the 2 lady's where helpful especially Ty & bri thanks for your support me and my girlfriend appreciate yall for helping us”

  2. 4032 Victory Boulevard F, Portsmouth VA 23701

    4.1 Good 122 reviews

    “The guys at this location are professional and pleasant! I had a slight issue with my back camera after my screen got repaired 2 weeks prior. They got the part in 2 days. Got me in and got it fixed quickly. Great repair place 👍”

  3. 4300 Portsmouth Boulevard #196, Chesapeake VA 23321

    4.8 Superb 248 reviews

    “Serenity was amazing. She overcame an unnecessarily complex issue with getting my fios router. Raise do immediately! I just moved into my new house today, and was told that I will have to wait until August 5 to get Wi-Fi. It’s July 31! I was also told that when I got to the store, I could pick up self-install equipment And it will be active that day. When I got to the store, that was not the case, but serenity got it all figured out and I was able to walk out the store with active Wi-Fi!”

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  5. 2019 Colley Ave, Norfolk VA 23517

    4.7 Superb 198 reviews

    “Today Taylor assisted me in replacing my phone. He is knowledgeable, kind and patient. I have never had as seamless experience in my 20+ years as a Verizon customer.”

  6. 1501 Cedar Road Suite 105, Chesapeake VA 23322

    4.5 Superb 123 reviews

    “Nathan had the most OUTSTANDING service! I’ve dealt with plenty of Verizon employees over the years, but this employee was on a completely different level. From the moment I walked in, they were friendly, professional, knowledgeable, and genuinely focused on helping me. They didn’t just try to sell me something. They took the time to understand exactly what I needed, explained everything clearly, answered every question I had, and made the entire process unbelievably easy. What really stood out was the attention to detail. They knew the products, the promotions, the plans, and all the little details that most people would have overlooked. I never felt rushed or pressured. Instead, I felt like I had someone working WITH me to make sure I got the right solution. This is exactly what customer service is supposed to look like. Verizon should be incredibly proud to have employees like this representing the company. Honestly, if every Verizon employee provided this level of service, customers would never want to go anywhere else. I would give 10 stars if I could. Absolutely one of the best customer service experiences I’ve ever had. If you’re looking for someone who is knowledgeable, professional, patient, honest, and genuinely cares about their customers, ask for this employee. You will not be disappointed”

  7. 4105 Chesapeake Square Blvd #102, Chesapeake VA 23321

    4.3 Superb 167 reviews

    “I recently had an exceptional customer service experience with Chris, at the Chesapeake Sq store, who exemplified true professionalism and unwavering integrity. While I was waiting, I observed Chris assisting a customer who was purchasing a new device. The customer was still unknowingly paying for a service plan on an older watch they no longer used.Instead of taking the opportunity to upsell or open a new line—which would have resulted in an unnecessary ongoing expense for the customer—Chris proactively recommended swapping the new product onto the existing plan to save the customer money. This honest and transparent approach is a testament to Chris’s strong moral character and dedication to customer care. Outstanding service and high ethical standards like this deserve recognition.”

  8. 1600 Crossways Blvd B, Chesapeake VA 23320

    4.1 Good 144 reviews

    “Just went into this store to do an upgrade and add a new line. Cameron was extremely helpful, knowledgeable and polite! We were in and out in under 30 minutes with the upgrade and new line. He gave us the options and away we went!”

  9. 222 W 21st St Ste C, Norfolk VA 23517

    4 Good 138 reviews

    “The team at this store is amazing. We visited last week to switch to T-Mobile, and everyone was incredibly helpful, patient, and kind throughout the entire process. We were assisted by a young man named Henry, who provided outstanding customer service. He was knowledgeable, professional, and took the time to answer all of our questions. I also appreciated how well the team worked together. Everyone was friendly, supportive of one another, and focused on making sure we had a great experience. Thank you, Henry, and the entire team, for making our transition to T-Mobile smooth and stress-free!”

  10. 1020 Battlefield Blvd N B, Chesapeake VA 23320

    4 Good 113 reviews

    “I had to go to T Mobile twice to let them fix something. Both times Cameron waited on me. Cameron have great customer service & he's fast. Thanks for Great customer service.”

  11. 4416 Portsmouth Blvd E, Chesapeake VA 23321

    4 Good 95 reviews

    “Brandon was great today! I was in such a rush, work meeting on the phone and literally RUSHED!!! He read therugh my post it and when I couldn't speak and provided me with excellent understanding customer service. Totally recommend!!! I was a bad customer today since I couldn't provided my undivided attention to the service I required but Brandon saved the day for me! So, thank you! Give this man a raise!”

  12. 725 Eden Way North Ste. 708, Chesapeake VA 23320

    3.9 Good 134 reviews

    “I got an issue with my service disconnected, the agent Nicholas gave me an awesome service. He helps me regain acces to my primary fone number also a second line for my wife. Everything looks good. I am a happy customer, highly recommend people to look for his service. I know Nicholas should be able to fix it. I really appreciate your service Nicholas Thank you so much”

  13. 237 Hanbury Rd E Suite 14, Chesapeake VA 23322

    3.9 Good 114 reviews

    “Reagan made our switch from Verizon to T‑Mobile incredibly smooth. He helped us set up everything step‑by‑step, walked us through all the plans and services, and explained everything clearly. You can tell he really knows what he’s talking about. His attitude was great the entire time — friendly, patient, and genuinely helpful. Excellent customer service from start to finish.”

  14. 1020 Park Ave, Norfolk VA 23504

    4.1 Good 25 reviews

    “Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”

  15. 140 E Little Creek Rd, Norfolk VA 23505

    3.7 Good 111 reviews

    “I took my 92 year-old grandmother to this location today to get her a new phone, and KT assisted us. She was an absolute godsend! My grandmother‘s phone was very old and barely worked, and poor KT had to get on the phone with multiple customer service representatives to get everything sorted out, but she did it all with an amazing attitude and excellent conversation. I’m not sure I’ve gotten better customer service anywhere! Thanks so much, KT, for making this experience easy and enjoyable :)”

  16. 1011 University Blvd Ste 180, Suffolk VA 23435

    3.2 Average 68 reviews

    “I went into T-Mobile on University blvd with a load of paperwork. I was at my wits end trying to get the receipt proving I paid my device off with Verizon. Tink (management) showed me all the things I needed to show, even highlighted the important parts and told me to get on the phone right away, As I was on a time crunch. I did so and within 15 minutes, my nightmare was solved. I owe it to Tink!! She was my savior today! ?”

  17. 1560 Mall Drive Bldg # CD-13, Norfolk VA 23511

    2.7 Average 35 reviews

    “Was having billing issues and needed to switch plans because of the merger, but I couldn’t get any help. However, I was told by the gentleman that helped me to call and say you want to cancel service, then they’ll help me. I got my plan switched to a much better one with no data caps, AND they reduced my rate so I’m paying $40 less than I would have previously. Safe to say that I’m more than pleased with the customer service, as well as the functionality of the internet service itself. Even when the WiFi servers are down, there’s backup WiFi that keeps me connected. It helps so much so that gamers like me don’t need to worry about losing ping or being disconnected from a match. Also, I never write reviews so take this one with all my heart!”

  18. 1341 Crossways Boulevard, Chesapeake VA 23320

    1.7 Poor 21 reviews

    “To COX Management: I want you to know what a valuable employee you have. I had the pleasure of have one of your field representatives (Vitalii ****** come to my home and FIX a TV problem that had been going off and on for over 3 months. This is after many phone calls and 2 other technicians coming out. He gave his business care and said for me to call if I had any further issues. Well, today I called him with what turned out to be a minor issue. It was even his day off! He walked me thru the problem in about 5 minutes. (Which probably would haven taken at least 45 mins. to even get someone on the phone and most likely would have had to dispatch a service tech, a couple of days later). I definitely give Vitalii 5 stars! Cathie ******”

  19. 5899 Harbour View Boulevard, Suffolk VA 23435

    3.2 Average 156 reviews

    “Made an appt online for my mother, arrived early. Staff was very courteous. Nykey is the young gentleman who helped us. Very helpful, knowledgeable AND VERY PATIENT WITH MY ANXIOUS 83 YEAR YEAR OLD MOTHER! And I mean very patient. Smooth phone transfer. Highly recommend.”

  20. 1224 Greenbrier Pkwy #230, Chesapeake VA 23320

    2.9 Average 192 reviews

    “Huge shoutout to the manager, Fletcher, and sales associate, Tyler. They provided some of the best retail service I’ve ever experienced. They handled a complex account issue with ease and made sure I walked out with the phones I wanted. Fletcher even went to another store to grab the stock we needed, and Tyler stayed in constant communication to keep me informed on the progress. Highly recommend this location! Thank you Tyler and Fletcher for your dedication to fixing an issue that even telephone customer service couldn’t fix. You guys Rock!”

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