Cell Phone Stores in Portsmouth, VA

“Thank you to Nalamasa…..Without him today I would have been phone less…He made sure I was able to afford my phone and my service…..Thank you so much❤️❤️❤️”

“I highly recommend this place! I broke my Google pixel 7 pro screen and was quoted $550 at the place in greenbrier mall so I contacted CPR and they quoted me at almost $200 less. Buying the screen online myself was $209 and they were not too much above that price. They were very kind and worked very fast to get my phone part ordered and the phone fixed. I had a glitch on my phone that they tried to repair after I paid and got my screen fixed. They are big advocates for their customers!! I will definitely be going back here if anything else breaks!!”

“My visit today at this store was very complex but I really want to acknowledge the employee KEELY SHE WAS EXCEPTIONAL. HER PATIENTS AND CUSTOMER SERVICE IS UNMATCHED. SHE WAS THE ONLY EMPLOYEE WORKING AND SHE MANAGED TO JUGGLE SEVERAL CUSTOMERS AT A TIME AND WAS ABLE TO GREET EACH CUSTOMER UPON ENTRY. I ADMIRE HER WORK AND CRICKET SHOULD GET MORE EMPLOYEE LIKE HER.”

“best customer service. the whole staff is great. they speak with you like you’re their friend not just a customer. hector is very helpful and makes sure you walk out satisfied and with a smile on your face”

“went to get me a new phone from this location the service was fast n friendly and I got me a phone that I always wanted nice inventory of phones I recommend anyone come to this location for cell phone services”

“My experience with the manager Bidal was wonderful i came in.several times and the service was 150% i loved the help from Bidal knowledgeable and very professional and very kind love the help.”

“Great service and reps showed a willingness to help. I only wish I could call the store, as the phone number they have listed on their website is either disconnected or unavailable.”

“Ty was amazing at taking care my needs when I came into the store. She was very patient and explained the various options that I had to choose from. I really appreciated the way she was helpful with helping me with what I wanted and not pushing just anything on me”

“Brittany at this location was more knowledgeable then associates I spoke to at multiple company's and multiple stores for this company. She was the only one to answer my questions and not give me false information. The reason I choose boost. Thank you for your time.”

“Sarah Pickford is the best. She helped me recover all my lost data. If you are in Portsmouth and need help. Ask for Sarah. Metro pcs. On George Washington hwy. She needs 10 stars.”

“Very nice polite..took the time to help speed upy data on my cell and I was not aware I can get a free up grade..so I for sure will be going back to this particular boost mobile... also it is never packed so that is a plus”

“There's a new Walmart greeter at Frederic Blvd Walmart, and he's awesome. He seems to be one of those "extra mile" people who goes above and beyond what is expected of a job. Most greeters would politely greet the customers as they push their cart with a crazy squeaky wheel through the sliding doors, or some greeters may simply manage a slight nod. But Ed attacks the customers with a greeting that lets them know he MEANS it. As a shopper who is accustomed to the casual smiles and nods, I temporarily jumped out of my skin when Ed shouted at me as I walked through the door. "HOW are you DOING???!! ... HAVE a great SHOPPING EXPERIENCE!!", he yelled, tossing in air punches like a little league coach. Once I peeled myself from the ceiling and accepted the change, I gave him a thumbs up. People aren't always happy when they have to go shopping. We are tired. We have already battled a portion of the day dealing with people who don't appreciate us. And I admit, I don't spend enough of my day appreciating people for what they do or just who they are. A simple smile from across the room is enough to keep our weary selves going through the day. Smiles are free! We are social people, and we learned this important fact more than ever during the Covid-19 lock-down. We are still practicing some of the restrictions we began over a year ago. Simple smiles today are difficult to recognize under the mask. I joke around with people, but half of what I say is misinterpreted because they can't see my facial expressions. Have you TRIED hugging someone six feet away? I feel like we're back in elementary school with classmates accusing me of having cooties, only now they pull out the hand sanitizer and bathe themselves in it after I hand them a pen. So, when I walked into Walmart today, greeted by Ed; and as I continued to shop, listening - and quietly laughing to myself - as he greeted new shoppers strolling through the door, I recognized it as a time to stop and appreciate people around me. Not just Ed, but the cashier who rang us up, the worker on the floor who apologized for being in my way, when I was preventing them from doing their job, and all the unseen workers who make my shopping experience easier by their hard work. It was an uplifting experience for a hum-drum day that started and ended with Ed. I guess you could say Ed put the beat back in my drum. On my way out the door, cart loaded with goodies that took no time depleting our bank of money that took weeks to earn, I noticed Ed was a no-nonsense type of guy. He doesn't appear to waste the company time taking water breaks; he brought his own. And as I walked toward him with receipt in hand, Ed shouts, "WHAT have you got for me?! LET me SEE HERE!" I handed him the receipt to prove I didn't steal the groceries. He didn't pretend to look at the receipt and count the purchased items to make sure everything added up (nobody falls for that); Ed simply took the receipt, glanced at it and handed it back with "HAVE a nice DAY!! COME back AGAIN!!" I WILL be returning, and each time I do, I'll be looking forward to Ed's greeting! Next time, I'll be more mentally prepared to keep my feet on the ground. Thank you, Ed, for a pleasant shopping experience, coming and going!”