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“Danny is very nice and professional (in my opinion). He was also very patient with us when we had trouble trading in our phone, and he worked with us step my step in order for a successful trade in. Will definitely be coming back”
“Diagnosed and fixed the problem with my phone's charging port in under 30 minutes and kept me updated every step of the way. Would absolutely recommend in the future.”
“My phone fell off the roof of my car on Canal road and was subsequently run over by multiple vehicles. I thought it was toast! It took them less than three hours to rebuild it and have it working like new. Impressed beyond measure.”
“This location has been my favorite for too many yrs, staff always on point willing to help and giving the right advise. And there will be never competition because what they sell last for years.Thanks Zagg Tysons Corner you are the best of the best, and unique.”
“Naim was great, very helpful and knowledgeable. The repair was performed immediately, the price was affordable too and I got a call the job was complete before the anticipated time. I really had great experiences at this location and highly recommend to anybody!”
“I went to 2 different At&t stores around the area before ending at this one. Sim was THE best rep I encountered around the area. He was very patient with my dad and I, helped us with his upgrade.”
“Loved the customer service at this AT&T store! Lexy was fabulous to work with and made buying a new phone so easy! She was personable, knowledgeable, resourceful and a pleasure to work with! We greatly appreciate her support! We hadn't been to this store in several years, so now we will definitely return ?!”
“I had a great customer service experience at my local Cricket store. My sales person was extremely competent at both the technology and in handling our sales process. Two days later I went in again and, once again, had a great experience. The store was overrun by customers and our sales lady juggled serving multiple customers while also setting up my newly purchased phone. Kudos to Cricket...”
“This cricket store in Fairfax deserves 5 stars because providing excellent customer service, know their work properly and very assistive to the clients. During my visits and adding new lines to my existing account Celeste assisted me and she solved all my problems and immediately contacted cricket corporate office to solve some billing questions for us.”
“WE HIGHLY RECOMMEND CASHIER ZESHAN!!!. ASK FOR ZESHAN.IF YOU NEED HELP OR QUESTIONS ANSWERED ! I AM SO HAPPY THAT WE HAVE HIM NEARBY. FRANKLY HE WAS AMAZING, AND PATIENT BECAUSE BOTH MY HUSBAND AND I WERE THROWING QUESTIONS AT HIM , HE HELPED WITH NEW PHONES, INTERNET, DIRECT TV AND EQUIPMENT.. I CANT REMEMBER RECEIVING SUCH GREAT SERVICE .....”
“Francis was delightful! She helped me as soon as she was available. Offered me different options and helped me decide on which one suited me the best. She is very knowledgeable and friendly. 10 stars!”
“The best service in this store; I transferred my Boost Mobile number to Cricket super quickly since the representative gives you a lot of help, thank you very much Sandra for helping me ”
“I had a great experience in store with Madison! She was professional, courteous, and helpful with my issue with my iPhone. It’s great to come into the store and have assistance with my iPhone. Thank you Verizon Fairfax store!”
“Pretty good a t and store when I first came there was only one worker but later on the others came really helpful and understanding workers great place to come about your questions”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“Jackson at The fair lake center a t and t was amazingly helpful. His attention to detail in listening to my issue was spot on. He helped me to resolve, said issue. And I appreciate his help and attention to detail. Thumbs up to Jackson.!”
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“To the gentleman I spoke to on the phone today. Thank you so much! You were much more helpful and supportive than Verizon’s main support line and helped me figure out VPN was the issue. Thank you so much for excellent customer service!”
“I have an iPhone 12 Pro that is starting to enter the “is it time to upgrade?” stage so naturally I thought that a charging port issue was due to wear and tear. But thankfully I brought my phone to iTouch repair because they saved me $$$ !! Yeah, weird, an honest business that is ACTUALLY helpful right?? But it’s true. Rather than tell me to get the charging port fixed, they told me to simply clean it out with the right tools and it should charge easily once all the dirt and dust is scraped out. And just like magic, my phone was able to quickly connect to the cable without having to wiggle it around to find the connection like I’ve been doing since the summer. Felt like an idiot but thankful for Camila and her integrity.”
“Steve was very helpful and very knowledgeable. I upgraded 2 phones and the process was smooth and he helped set up everything I needed . He’s very patient. When you visit the store please ask for STEVE !”
“Chris james at the CENTREVILLE clock tower location is a must see agent for your AT&T needs. Very personable and professional. I was truly impressed with the level of service I received. He listened to my needs, and customized the perfect plan for my daughter and I. Go see Chris. 10 out of 10 service”
“AT&T is a great store with knowledgeable staff, who were able to identify the damage with my older phone, and offer me a new phone at a reasonable price. Even though I ended up buying my new phone, they were helpful and transparent in helping address my concerns, and walk me through billing and setting my new phone up.
The only issue I’ve had with this place was that, a few years ago, I had an employee named Rusty who ended up stealing my mom’s credit card once, but hopefully he was fired.
Great service overall.”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“Jesse solved a minor yet somewhat unusual number porting issue that took several days to resolve. He was persistent, patient, and an excellent communicator as he worked to resolve the issue. He also applied a discount I was unaware I qualified for. Super impressed.”
“Michael was absolutely amazing. He was incredibly helpful and very professional. He was very patient with me and helped me through my trade-in as well as adjust my bill so that it wasn't as high as it has been. His customer service and professionalism were stellar!! He is definitely a great asset to your team.”
“Ali was very helpful and made everything very simple. We had the best experience transferring to Verizon and wouldn’t have made the switch without his guidance.”
“They always have lots of phones to look at unlike other smaller stores, definitely the best internet and cell service. Staff are nice e, I wish they were open later though”
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“Trish was outstanding, solution oriented, proactive, spent all the time needed to resolve multiple issues for us. Never seen this quality from anyone from ATT !!”