10:30AM - 6:30PM
The Atrium Building, 11250 Roger Bacon Dr Door #3, Reston
Mobile Phones
“I dropped my computer with my usb attached to it and the driver stopped showing up on the computer; however, I was able to get the data salvaged the same day it happened. Very fortunate to have a professional recover my data without much hassle or cost. Prior to finding this place, other tech businesses I called seemed to be less time efficient and complicated because they did not have an in-house technician. Highly recommend, friendly staff and time-efficient.”
“I’ve been having extremely bad luck with screen protectors this month and I’m so thankful I got the insurance ? I went through 2 in the span of 24 hours and Ramie came to the rescue with unlimited replacements! He also made me feel way less bad for breaking them back to back. This store specifically has some of the most helpful, very chill people and I am so thankful for their patience and willingness to help while I work through whatever this misfortune is! ?”
“Shout out to Thomas (manager) and Selena for providing excellent customer service on multiple occasions ! They are very helpful in explaining plans and options for getting the best possible credit for old phones. The store is clean, bright and easy to get to. Highly recommend !”
“Kass was incredibly helpful in resetting my sister & I’s laptops with the upmost patience & kindness. She had a solution & explanation for any question we had. We left the Apple store feeling relieved, at ease, and having gained more knowledge!! Kass is the best!!”
“The sign up process in AT&T was rocky. After contacting first net directly however, everything was sorted. They told me that many customers have called in with issues related to how AT&T associates are often misleading customers on pricing. I've now had this service for a year and it's been pretty good. Not great, but good, and that's only because in areas where I had full bars with Verizon, I now have zero or one bar with First Net, albeit that's often in rural areas or the high country. The price for the service is great and I'm getting a lot for my money, so I highly recommend checking this out.”
“Trish was outstanding, solution oriented, proactive, spent all the time needed to resolve multiple issues for us. Never seen this quality from anyone from ATT !!”