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8:30AM - 5PM
11110 Sunset Hills Road, Reston
Post Offices
“I went to go renew my passport at around 3:45pm. I was doing it last minute and with no appointment. Walk in hours for passports was 9am-10am. A very kind gentleman by the name of Mr. Pham did my passport renewal anyways. He was incredibly kind and accommodating and saved me a lot of time and energy as I was doing it last minute. He was very helpful.”
“Had the best experience ever at the USPS Herndon Post Office yesterday afternoon. I had to rush a shipment of close to fifty boxes of school related books for children on the island of Puerto Rico. During the day I was trying to figure out the best and most affordable way to get the boxes delivered and Patel helped me sort out the boxes, I needed, labels etc. During the afternoon I boxed all of the items with the help of my wife, son and daughter. By 5pm on this Friday I went back to the Post Office and Patel lent me four carts to unload our boxes. Meanwhile, the other employee there Zafirah started preparing the shipment orders and identified a mistake in the zip code which she kindly went about fixing one box at a time by using white out and correcting the mistake to ensure the shipment got there on time. She also had Patel set aside a “trolley” to ensure all boxes were loaded together so they could get there together instead of separately. It took about an hour to do it all but both Zafirah and Patel were mega kind and willing ti ensure the process went through smoothly. I can I thank them enough for their kindness and professionalism. This is what public service is all about !!!”
“Good post office and they have 24 hour kiosk area, but I went on Sunday and the drawer to put your prepaid packages was locked, so I guess it’s not 24 hours? Other than that this post office is usually really good and all my mail gets delivered when I send it off from here.”
“Stopped me from sending my passport to the wrong address before I could even pay for it, they just knew it by heart. Staff was very friendly and knowledgeable. Plenty of parking.”
“Loved the convenience of the office hours, the drop off mailbox (outside on the curb) and the self service inside the office. And there is always plenty of parking.”
9AM - 1PM 2 - 4:30PM
45005 Aviation Drive Ste 120, Sterling
Post Offices
“Thank you for the comment saying GPS will take you to Marriott, but go across the street instead. This is the bldg # if it helps. There is a bell you need to ring when you arrive, so they know you are there. Also, Chaneisha was amazing and helpful!”
“I’m glad and thankful for their kindness and educated me when my envelopes get to the next level and why I have to pay more or save money. Be kind to the people that serves you. They are having extra work during the holidays ?”
“Love the team in Sterling. Don't listen to anything negative. I've been a patron for years. The same loyal wonderful team being in service to us. Give em a shout out!”
“I see a lot of negative reviews but I have to to do the opposite. We walked in with a newborn near the end of the day and they were able to very quickly get us in and out , while expediting ahead of a vacation. They were super helpful and willing to accommodate !”
“I stopped by to purchase a stamp and potentially send a letter. The wait was very short, the process was quick and efficient, and the customer service was exceptionally kind and friendly.
It’s always refreshing to be greeted by someone who is polite, professional, and willing to help. My visit was simple, pleasant, and exactly what I needed.
Thank you for the excellent service.
Five stars.”
“The postal reps were super helpful (today, 16JUL26) and also very patient even when I made quite a few mistakes on my customs forms. One rep was a person named Ch****e (I don’t want to put her full spelled out name here so that I can protect her privacy, but I wanted her to know that this was an appreciation post to her and I hope she gets lauded by her bosses .)
And I listened to the other Postal worker during my transaction and he was also very professional to everyone he helped.
Great great post office.”
“Some things just stand the test of time, and the Dunn Loring Post Office is one of them.
My family and I lived in Dunn Loring from the late 90s through 2003, and this little post office was a constant in our lives for decades. It holds a special place in all our hearts, and when I had the chance to visit again in April 2026, the nostalgia hit me the moment I walked through the door.
It felt exactly as I remembered, the same charming, old-school small building, unchanged and unpretentious. My kids grew up coming here with me, and standing there again, I could almost picture those earlier days, with packages to send, holidays to prepare for, and always a familiar face behind the counter. In a world where everything seems to change overnight, there is something deeply comforting about a place that simply stays the same.
The staff were decent and genuinely helpful, taking care of us with a warmth that reminded me exactly why my family and I loved this neighborhood so much.
To the whole team at Dunn Loring USPS, from my family and me, a heartfelt thank you for so many years of wonderful service. You may be a small office, but to us, you were always a big part of home.
Thank you & God bless you and your family ?”
“I recently moved in this area and when I saw this rating I was afraid to go here , However I had to mail a lot of certify mails.. I was just surprised how professional and kind everyone was even I was embarrassed to bring all those envelopes to certify them and send through priority mail but Mr Liu was extremely patient and professional throughout the process.
Sorry to say but I felt like it’s not fair with all these AWESOME USPS employees to deal with all these entitled people because it’s a posh neighborhood even I got yelled by the rude customers that people Like Me should not be allowed here lol I was just amazed by that comment…”
“I used to really dislike coming to this post office because my earlier experiences with the staff were not great. Some employees came across as rude and unhelpful. It honestly made me avoid this location whenever I could.
However, over the past few visits, I’ve had a completely different experience thanks to Sushil. He has been consistently kind, patient, and genuinely helpful.
It’s made a big difference, and I really appreciate the positive change. I hope this kind of customer service continues!”
“The blue button for package drop off is broken (step 1), but the scanner still works (step 2). I heard a beep when it scanned, so I placed my package in the chute (step 3), closed it and a tracking link was printed out. 24/7- nice option to have nearby!”
“The service was excellent. They give me a very good customer service and I really want to thank Sushmita. She’s going above and beyond to help me with shipping my packages I want to thank all the managers there for their support and understanding.”
“I usually go early in the morning when there’s little to no line. Never had an issue with the staff. They were friendly, polite, and provided a professional customer service.
Sometimes they work a bit slower due to passport appointments but it’s an understandable problem. Just gotta have a little bit of patience. Never had a negative interaction here.”
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“This location is the best!! Ngan is a delight and was very helpful during my visit. She saved me a second trip by helping me re-label some of my packages correctly. Above and beyond service, thank you! I will definitely be back”