Allied Van Lines is a full-service moving company based in Richmond, VA, with over 400 locations across the United States and Canada. With more than 90 years of experience in handling cross-country moves, the company is one of the largest long-distance movers in the industry. The reviews of Allied Van Lines' services are generally positive, with customers praising the professionalism and care of the movers. The packers and movers were described as courteous and respectful, handling the items with care. The office staff was also commended for their attentiveness, checking in and following up throughout the process. However, some customers experienced issues with communication and coordination. One customer reported that the assigned move coordinator was unresponsive and provided inaccurate information about the delivery schedule. Another customer was disappointed that some furniture pieces were not properly reassembled, requiring additional effort on their part. Despite these isolated incidents, the majority of the reviews indicate that Allied Van Lines provides a reliable and satisfactory moving experience. Customers who have relocated several times in the past generally recommend the company's services, particularly the quality of the movers and the care taken with their belongings.
Everybody was so wonderful & incredibly helpful. Very smooth process!
July 2025
Great communication through the whole process! Highly recommend the whole team. This was a long distance move and everything arrived 100% intact and in a timely fashion.
May 2025
The coordinators I worked with (Kathy and Marion) were super helpful and amazing. They helped make the move a lot less stressful. I highly recommend this company if you want your move to be in good hands.
