AT&T Store in Richmond provides a wide selection of phones, tablets, smartwatches, and connected devices from popular brands, as well as flexible wireless data plans tailored to various needs. Customers appreciate the store's helpful staff, with several reviews highlighting exceptional service. Mindy, Brittany, Lee, True, and Javon have all been recognized for their outstanding customer assistance, helping customers navigate issues and providing accurate information. Many visitors noted how staff members took the time to ensure they received the right devices and plans, making the experience less stressful and more enjoyable. With options for prepaid plans and unlimited data, AT&T Store aims to meet everyone's communication needs. Overall, the store is well-regarded for its knowledgeable team and efficient service, making it a recommended choice for anyone looking for mobile devices and plans in Richmond.
We came in to change our plan and ended up deciding buy a new Samsung Galaxy 25 to replace my aging phone. True was extremely helpful and knowledgeable through the entire process and we thank him!
June 2025
We were having a lot of trouble with various of other locations, but here with Mindy at the White Oak Store was able to help us and even sat with us when we had to call corporate which is always great because trying to handle some of these things alone is extremely stressful and frustrating. Thank you Mindy of the White... read full comment
June 2025
I had the best experience. Brittany has the best customer service ever. Everyone should definitely come see her to get a phone, a tablet, or a watch or anything she'll definitely get you right!!!!
