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“Brandon worked with me patiently as long as I needed and fixed my email issues and your incoming calls silenced issue. He was kind and courteous. Friendly patient and helpful. Highly recommend this store!”
“Went in thinking I needed to replace my charging port, but after about a minute of watching him give it a deep-clean he plugged it in and it was working like new. Wonderful service from this guy :)”
“The sales associates were very friendly and helpful. Aziz at the Willow Lawn location in Richmond, VA is the best. I would recommend you go to him because he will go beyond to get you all the help you need and discounts”
“The store was not crowded but we had to wait about 15 minutes to get service. They completed our transaction with no issues. I have been with AT&T for 5yrs. I have not had any bad service.”
“Monae was perfect for my Verizon matter. She worked extremely hard to clear up my account issue. Truly need more of her in this world of work. Thanks again for much needed support”
“Erica was so hopeful in getting me set up with a phone replacement and helping to restore some previous used apps and getting things set back in motion for me. I really appreciate Erica for going above and beyond”
“Boost,
H was amazing. He helped me with all my security problems. He handles the situation with confident and assured me everything will be fixed. Thank you for everything you did for me today.
Chris P.”
“Came in for a cracked screen from running over my iPhone 11 with a forklift at work . Was told it would take 15 min . Went to the corner store came back he was done . He knows what he’s doing and the price is way lower than the competition. Mind you I didn’t even asked the price . I had assumed 1 something from other places. Plus it’s black owned.”
“Aubrey is a top notch sales rep .I had trouble with my account from the day I opened it at staples mill rd store and it was 57 days ago.i came into the chamberlayne rd store to see if someone could help me .Aubrie had my account straightened out in less than 10 minutes.
On top of that she is very helpful and professional.
She will be my go to contact in the future.
Kudos to her ND she gets a 10 out of 10 from me.
Your customer
John pierce”
“Quick service. Got a phone for my husband to take on the road. Was told that they operate under AT&T so hopefully he'll have good service. Free phone.... Only paid $150 for the activation fee and 1st month cost.”
“I recently had my iPad Pro M2 repaired by Javier at Ekowireless, and I couldn’t be happier with the experience. From start to finish, the service was outstanding. Javier was knowledgeable, friendly, and efficient, taking the time to explain the repair process and answer my questions. My device was fixed quickly and works perfectly now, as if it’s brand new.
The quality of the repair exceeded my expectations, and the attention to detail was impressive. Communication throughout the process was clear, and I felt completely confident leaving my iPad in his hands.
I highly recommend Javier at Ekowireless to anyone needing iPad repairs. Professional, reliable, and skilled
he truly deserves a 5/5 star rating!”
“Dude really saved me major time and hassle. I went to one other location and they were unable to help, but this man said no problem I do this all the time and he did it.
Ported two numbers and moved two lines over for a total of 4.
If you have totalwireless and or need phone repairs. I would come here. Anytime I'm in the area and I need something phone related I will come here. I would rate higher than 5 stars if possible.”
“Erick was wonderful very knowledgeable. Went above and beyond to assist us with our needs. As well as Jobanny did a wonderful job. Glad to see those smiling faces again.”
“Archie made my transition to a new phone seamless. So professional store is very nice will always come back to this verizon store the knowledge here far exceeds other verizon stores we have used in past”
“Best Boost Mobile in Richmond. They have the best customer service and anything I ask for they will be able to help me. Also have all types of accessories for all phones.”
“The team at this location consistently demonstrates exceptional proficiency and a comprehensive understanding of both the product offerings and ongoing promotional initiatives. The General Manager is readily accessible and highly attuned to customer needs and concerns.”
“Sad to see ppl leave bad comments because they don't understand policies or simply upset because they break their own phones or can't use their own phone blocked because they owe money from their previous carrier. Jose was very professional and went above and beyond to explain services and my purchase. Very hard to work to retail these days and please very nasty ppl. Saw that myself during my visit smh. Thank you Jose!”
“I purchased a new phone and watch at this location. We were lucky to get helped by David Fritzson because BOY, DID HE! He helped me tremendously with all my questions, was knowledgeable and quick, gave us suggestions on savings, but not in a slimy please-let-me-get-out-of-here kind of way. Phones are so important to our daily lives, so it’s a big deal. I have the utmost appreciation for David for facilitating our new purchases. Highly recommend! Thank you!!! ? ? ? ? ?”
“Shout out to Henry who took my call and the awesome lady who let me hug her after dropping off years of boxed, original Cricket phones my father had stored. I had to clean out his estate and didn’t know where to begin. THANK YOU, Cricket!”
“I just went to get 3 upgrades, 2 new lines and 15 accesories! the people that attended me were awesome! Jeanny, Denise and Brittany. They explain me everything really clear and they had the patience to do it thats why the 5 stars!”
“The same day I went to Staples Mill location. The gentleman (Bryant) was OUTSTANDING ??He took time to fix my problem and I purchase a Notebook from him. To BAD YOU DON'T HAVE MORE BRYANT.??”
“DeShon is the man!
While I was waiting, he acknowledged me and made me feel welcome while he patiently helped an older gent get his phone working.
I needed to update my sim card to my new phone and he figured out the problem, interacted with tier 2 support and still managed to get me out in 10 minutes.
I def know where I am getting my next phone!”
“My salesperson was William Blon and I can't tell you how patient and courteous he was with me. He stayed late and went above and beyond to help me with a very difficult situation. Many thanks for all your help!”
“First of all, the staff here are excellent. They leave you alone and don’t bother you like typical places. I and many of my friends hate being pestered the whole time we visit a retail store.
Not this place, this place seems to respect your experience, and they let you shop. I was just greeted at the door and everybody else was nice but unintrusive, while still being attentive. And when you do actually need someone, they’re there, and very helpful. This Best Buy is further away for me, but it is now my favorite place to shop for nerd stuff.”
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“I’m 100% satisfied with my experience at Richmond Geeks. CiCi - who is fluent in both English and Spanish - fixed my Chromebook quickly and answered my questions patiently. The service was excellent and friendly. Highly recommend.”