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“I’m 100% satisfied with my experience at Richmond Geeks. CiCi - who is fluent in both English and Spanish - fixed my Chromebook quickly and answered my questions patiently. The service was excellent and friendly. Highly recommend.”
“Recently switched from Verizon to AT&T. I popped into the store at Libby and Broad a couple of times both times I was helped by Mia (new employee) and her manager.
She was fantastic. Working closely with her manager she ensured I knew exactly what was happening, what to expect and found deals I didn’t even know were available.
If you want to save some cash go see my girl Mia she’ll take great care of you.”
“They were very kind took a very little bit of time all around great experience recommend coming here if you need a phone fixed or buying something will always get moneys worth”
“Johnathan was very helpful and finished my repair early! I had my iPhone 12’s back glass, frame, and screen repaired through my insurance with Bolt. I highly recommend this location for a repair!”
“Mariam and Q it is all the best sales people and fact all of the people who work in the store are very attentive to all of their customers and very helpful and I would recommend the store to any and everyone”
“I met with Kiana at the Staples Mills Location, she's an awesome gem. She was able to get me an additional upgrade which I enjoyed. I got the Motorola Razr Flip!!!!”
“Issac took the time to help my husband Roger who is 84 years old, get his first cellphone. Issac was amazing in his knowledge and interpersonal skills, to achieve this monumental task. Give hi. 10 stars if I could.”
“Awesome experience. Very friendly. In and out and I got what I needed. Didn't try to upsell me on things that I didn't need. Even helped me retrieve my info from my old carrier to port out. 10 outta 10! Go see Syed!”
“I had such a great experience, and I really want share and to thank True for the outstanding service. From the start, True was incredibly kind, patient, and genuinely helpful. He took the time to listen, answer all of our questions, and made sure we were taken care of. You can tell True truly cares about helping people, and that made a big difference in my experience. Customer service like this is rare, and I’m very grateful for his support and professionalism. Thank you again, True!”
“Mike was very attentive and helpful with all my concerns, because of his attention I will be coming here from now on. His demeanor and his attention is a breed above! Give him a raise”
“Jigar was a huge help with setting up my new phone. He stayed late to make sure it was set up how I needed and managed to handle 3 groups at once. He did all of this with incredible patience and kindness. Thank you Jigar!”
“We had associate Abigail. She was one of of the best customer service persons we have ever had. Absolutely professional, Knowledgeable, courteous and listened. Plus, not only did she go the extra mile, she went the extra 10 mile for a difficult situation. In a word:Awesome!”
“Landon cleaned my charging port for free, super friendly and helpful, was in and out. Have also bought a laptop from here in the past and never had any issues with it, 10/10 store!”
9:30AM - 7PM
2752 Hungary Spring Rd A, Richmond
Mobile Phones
“This place was recommended by Chatgpt as number one and I am glad I went there. Sabir the owner, is very professional and very good at repairing your phone. I definitely recommend”
“Salem was awesome from the beginning, he assessed my phone quickly. Opened it open and told me everything that was wrong. I mean he even brought me the phone while it was open to show me the bad quality of work another shop had gave me. He replaced my battery and screen within 20 minutes and my phone is back to normal. I 100% recommend anyone to come here for a quick fix. Thank you Salem!!”
“These guys are the best. Locally owned and extremely genuine. I've had several Android phones repaired here over the years, and Computer Cave has been my go to spot even compared to shops in Silicon Valley, where my husband lives. My phone kicked the bucket earlier this week, and for free, they helped me figure out if a diagnostic was even worth doing (it wasn't). My entire family is made up of analogue electrical and software engineers, but basically everyone I know absolutely hates microsoldering. These guys will do it well and for a great price, or they tell you to save your money because a new motherboard is the cost of a new phone. 100% recommend.”
“I would recommend this store over 100 times over and over. Customer service was amazing and I mean A+. The store is very neat, organized and clean. Pleasant atmosphere and welcoming. For now on with any in-store needs I have this will be my store of choice. I suggest this store for others that is reading this review as well. I was assisted by Ms. Zaineb. She did an awesome job in communicating my need with the customer service department, advocating for me and resolved my issue to have my service reconnected due to no fault of my own or Metro PCS. She was extremely helpful in assisting with the transfer of my Apple phone, After the Apple Store in Short Pump created an issue with me continuing service. She was very knowledgeable, assured me over the phone she could help. Walked in and she went in to action with fixing my problem. I’m so thankful for Zaineb, She got your girl all the way straight!! Go shop with this store you will not be disappointed❤️ P.S thanks again Bubbles..”
“Very friendly and helpful. I didn't find what I was looking for but the owner told me where I might find what I needed.☺👍🏽”
“Came in the other day to upgrade my phone to a newer edition. Brian made everything seamless and was as informative & professional as you can get. Best experience I've had at a T mobile.”
“Came in for a cracked screen from running over my iPhone 11 with a forklift at work . Was told it would take 15 min . Went to the corner store came back he was done . He knows what he’s doing and the price is way lower than the competition. Mind you I didn’t even asked the price . I had assumed 1 something from other places. Plus it’s black owned.”
“Boost,
H was amazing. He helped me with all my security problems. He handles the situation with confident and assured me everything will be fixed. Thank you for everything you did for me today.
Chris P.”
“They've moved. Now right on W. Broad St. Across from Charlie's. Great service! Jasmine helped me, super sweet. Got
A great deal on the new Samsung and they transferred all my data, contacts, everything!”
“Aubrey is a top notch sales rep .I had trouble with my account from the day I opened it at staples mill rd store and it was 57 days ago.i came into the chamberlayne rd store to see if someone could help me .Aubrie had my account straightened out in less than 10 minutes.
On top of that she is very helpful and professional.
She will be my go to contact in the future.
Kudos to her ND she gets a 10 out of 10 from me.
Your customer
John pierce”
“I went there in order to pay on my bill since their customer service department was off line for a week... Both the sales persons were very nice and patiently waited on me. The head guy there helped me by installing the app so I could finally pay my bill to get my phone back on. I even purchased some additional accessories for my phone while I was there... It was exceptional customer service and I will go back again when need be!”
10AM - 8PM
5909 W Broad St, Richmond
Mobile Phones
“My partner and I both did trade-ins here in the past two months and had great experiences both times.
I was switching from android to apple for the first time and Veronica made the transition seemless. She was very knowledgeable and answered all of the questions we had about the tech, transferring a new line onto the account and getting the most for my trade in. We worked with Tia for another upgrade a month later and she was just as sharp and helpful.
I’ve been to a bunch of stores in the Richmond area during the past 20 years and this location has been far and away the best experience I’ve had! Everyone here seems to take pride in the work and that hasn’t been my impression previously. We will only be going to this location going forward!”
“David Fritzon is the very best sales manager. He is Soooo patient and helped me with all of my questions. I love my new phone. He is the very best. Thank you David!”
“I recently had my iPad Pro M2 repaired by Javier at Ekowireless, and I couldn’t be happier with the experience. From start to finish, the service was outstanding. Javier was knowledgeable, friendly, and efficient, taking the time to explain the repair process and answer my questions. My device was fixed quickly and works perfectly now, as if it’s brand new.
The quality of the repair exceeded my expectations, and the attention to detail was impressive. Communication throughout the process was clear, and I felt completely confident leaving my iPad in his hands.
I highly recommend Javier at Ekowireless to anyone needing iPad repairs. Professional, reliable, and skilled
he truly deserves a 5/5 star rating!”
“They were extremely helpful transitioning from iPhone to Android for an elderly family member even though they did not have the desired android phone in stock. Always go to an att corporate store instead of licensed retailers as they can do what non corporate locations cannot!”
“Quick service. Got a phone for my husband to take on the road. Was told that they operate under AT&T so hopefully he'll have good service. Free phone.... Only paid $150 for the activation fee and 1st month cost.”
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“Turned my phone in Today & the visit went by so quick and smooth, Rasheed was a great help and really explained everything to me. I also got a great deal, so happy to be with AT&T. Thank you .”