Audi Richmond provides excellent and extraordinary service. The service department is highly recommended, with appointments done timely and customers kept in the loop. Helpful and professional staff assist with services like oil changes and inspections. A video explaining needed services is provided. The parts department is also excellent to work with, providing updates on parts status. The place is always neat and clean, and vehicles are cleaned upon pickup. This dealership sells and services new, pre-owned, and Certified pre-owned Audi vehicles.
Took my car in for 20,000 mile service, tire rotation, software update and state inspection. The service team was very friendly and helpful and they even charged my car before I picked it up.
August 2026
My service representative was super friendly and helpful. The dealership is conveniently located with comfortable waiting area.
December 2025
This is a fine tuned process to check in for service. The staff is A-1 and works as a well oiled machine. From front desk to the Tech team, each one treats you with such dignity. No one does it better. No one.
