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“Pam and Speedy tag teamed the diagnostic of my car together and Speedy provided me with few reasonable prices for the part that is needed for my car. Glad I found them online.”
“This is a fine tuned process to check in for service. The staff is A-1 and works as a well oiled machine. From front desk to the Tech team, each one treats you with such dignity. No one does it better. No one.”
“I did not have an appt but was seen inanyway. I badly needed a oil change. I only had to wait about 25-30 min. This is a family business and they always treat their customers very nicely. They also offer snacks and drinks in their waiting area..”
“I called at 10:30 with a description of my problem. At 11:30 JK called with a diagnosis and estimate, and at 3:30 I picked up the car with a new alternator. Excellent service from this independent shop.”
“Sav did an excellent job regarding my State Inspection, rotating and balancing my tires, replacing my front headlight, fixing my emergency and rear brakes during my visit on 7/10/26. She was very informative and provided excellent customer service also! Her manager, Jamie did an awesome job getting my needed repairs facilitated in the same day also! I couldn’t have asked for any better service if I tried! Thanks for taking care of my automotive needs!”
“Mini of Richmond has wonderful cars. But most of all they have excellent service. They listen and listen again until they know what your car needs! My Mini Cooper pulled to the left and had an odd sounding noise! (Pretty vague, I admit). The service techs aligned my car perfectly, and balanced and rotated the tires. A few test drives during all this resulted in my car coming back to me like it was new! Thank you Mini Service for doing things right! Excellence is so valuable these days!”
“Kevin is always very friendly and professional!! He makes getting my car serviced super smooth and always keeps me in the loop with unexpected issues related to my car. I gladly drive the distance knowing my car will be taken care of!!”
“Incredible service! They were incredibly accommodating and communicative. They helped me out when my car broke down in the middle of the week. They figured out what was wrong in a timely manner, reached out to me along the way, and fixed my car as soon as possible, for a reasonable price. The owner went above and beyond to help me out. I'm so incredibly grateful that I found this shop! I'll be back for anything I need in the future. I would definitely recommend coming here for any car service you need.”
“Thank you to Tyler, Mike & Trevor for the best car buying experience! They were so friendly and personable and made the process so easy and comfortable. So impressed with the quality of their pre-owned cars and the warranty. Will send everyone here!”
“Yo HIGHLY RECOMMEND if you need any JDM parts Highly recommend Jspec. Dudes are mad cool and are willing to work with you on making sure you’re getting the right parts and the best bang for your buck ???????”
“My car was serviced as expected. The cost was high. I am ok with it. The service representative was helpful by informing me of my car needs and cost. STEVEN H.
Thanks!”
“Paul and Paul Senior are absolute masters of their craft. From the moment you walk into the shop, you can tell it’s a well-organized and tidy place. The atmosphere feels like you’re hanging out with your best friends—totally relaxed and not at all intimidating.
These guys are quick, efficient, and always use common sense when diagnosing and repairing your car. They don’t gouge you on prices; everything is completely fair and reasonable. I’ve never experienced faster service anywhere else.
I’m a Car Medics customer for life—these guys are truly the best at what they do, and I wouldn’t trust anyone else with my Icar.”
“Richmond Automotive is amazing! Big thanks to Falah, the best car salesman I've ever met. Super helpful, honest, and made the whole process easy and stress-free. If you’re buying a car, definitely ask for Falah—you won’t be disappointed!”
“Family owned company so you already know they dont cut corners on quality. Pricing is fair and customer service is 10/10. They were good on communication and the whole process from start to finish was as smooth as smooth can be.”
“Had a significant electronic issue with my car on 64 near this shop. I was able to drive the car there and requested they run diagnostics - with no advance notice. When I walked in the receptionist was on the phone explaining how busy they were to another customer. She asked the owner if he could help - he dropped what he was doing, took the car back, ran diagnostics and reset the system. He advised he believed it was safe to continue driving. We continued our trip with no problem. GREAT service.”
“I have loved everything about my interactions with this Ourisman dealership. We started in service with Adrianah. She was super helpful and diligent in her follow-up all the way through our transaction. What an asset!
Kenneth could not have been a more pleasant person to work with as we transitioned from service to sales.
The final mile with Justin was easy. If you are buying a car, he is worth calling! I felt like the entire staff was too notch. Thank you!”
“I had a flat tire and my car was towed to this location after hours, which was already a stressful experience. However, the team made the entire situation much easier to handle. When I called in the morning, I was warmly greeted by Sam, who was professional, understanding, and quick to assist me. She made sure my situation was handled efficiently and with genuine care.
The entire staff was incredibly friendly and helpful. I also had some refrigerated items with me, and they kindly offered to store them while my car was being taken care of, which I truly appreciated. While I waited in the lobby, I watched the team handle a variety of customer concerns, and every staff member approached each situation with patience, professionalism, and a willingness to help.
Overall, it was clear that this is a great team that truly cares about their customers. Excellent service and a very positive experience! I would absolutely recommend them to anyone needing prompt and thoughtful assistance.”
7:30AM - 6PM
8817 W Broad St, Henrico
Auto Repair
“Big O during a recent state inspection brought to my attention that five lug nuts on my 2020 Ford Edge, were worn out.
They reccommended replacing the five to eliminate difficulty in the event we had to change a tire on the road. This was done quickly and very reasonably priced.
Likewise the crewrecently repaired a leaking fuel line on my 52 MGTD which is actually a Fiberfab kit car on a 69 VW Beetle chassis. I have a always been pleased with all more routine services such as brakes and tires as well.”
“Used amigos for an emergency repair on the front tires of a big box truck that had a blowout. They were fast, and did it for a price that no one can complain about! I have since taking my personal vehicle there to have new tires put on, not used and they were excellent, informative, knowledgeable, extremely polite, fast and efficient. The price was better than anybody else in town for high performance low profile tires, Will definitely use them again!”
“Every time I bring my car here everybody is friendly, thorough, and communicative. Sam is just plain the best and she'll take great care of you and your car.”
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“Certified is top notch! Certified service, support strategies on ways to pay was out of this World and most of all im back in love with my car! Thanks Certified for being Certifiedable ?❤️‼️??????”