AutoZone W Broad St in Richmond, VA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the friendly and helpful staff who provide excellent customer service. The manager and associates are knowledgeable and take the time to assist customers, even going the extra mile to ensure their vehicles are serviced correctly. The new, spacious building offers a pleasant shopping experience, and if the store doesn't have the needed item in stock, they can order it. Customers highly recommend this AutoZone location for its professional, caring team and efficient service.
Had my brake hose open until 10pm good service friendly workers
January 2026
I had to call in an order as online would not accept my details. Rhonda!!! She took the best care ever to ensure my large purchase was available and ready for pick up. Her personality is amazing, even though I could tell she was busy and multitasking, she never showed any frustration. 5 stars Rhonda! You are a star!
May 2025
Need to get a check engine diagnostic. Friendly and helpful.
