AutoZone on West Broad Street in Richmond is a leading retailer of auto parts, maintenance items, and car accessories. The staff consistently receives high praise for being helpful, knowledgeable, fast, and kind. Reviews highlight exceptional customer service, with employees offering to patch a tire and providing patient, clear assistance over the phone. The team is described as spot on for parts, wiper blades, and diagnosing vehicle codes year after year. This location is noted for having staff that never disappoints, creating loyal customers through their attentive and gracious service.
Friendly staff but checkout is a lil slow. There have been times where I'm the only one in line and an employee is fiddling with their phone at the register, oblivious to my presence.
January 2026
Had the product I was looking for & the sales person that helped clarified & answered my questions.
December 2025
Great service. They greet you at the door. They offer to help with out being asked.
