Build-A-Bear Workshop in Richmond offers a unique and personalized experience for customers to create their own plush toys. Customers can add outfits, sounds, and scents to their furry friends, and even record a custom voice message to make their creation extra special. The store also hosts PAWsome parties, where guests can celebrate special occasions by customizing their own plush toys, participating in party games, and more. The employees at Build-A-Bear Workshop are described as wonderful, kind, and professional, going above and beyond to ensure each customer's experience is memorable. Customers praise the store's wide selection, reasonable prices, and the overall enjoyment of the build-your-own-bear process. Whether you're looking to create a special gift or just want to have some hands-on fun, Build-A-Bear Workshop in Richmond is the perfect destination.
Amazing place with wonderful employees! They handled our gender reveal for us, and they were so kind and careful. They made it so special for us and our son!
October 2025
I love it here, they treat their customers really well. I'm an adult who collects BABS and have never had an issue in store :)
September 2025
Employees were nice, and the place was well stocked. I spend 98$ on a bear, 3 outfits, a heartbeat, and voice box. I know its a pricy place but the experience is beyond worth it. My 5 year old is going to be so happy to see his bear!
