Colony Tire and Service in Richmond, VA, is known for its exceptional customer service and quick responses to urgent needs. Customers have praised the team for their professionalism and friendliness. One traveler was impressed when they fixed a leaking valve stem on a dual tire without needing to replace it, allowing the customer to stay on schedule for important appointments. The service was prompt and reasonably priced, earning a strong recommendation. Another customer appreciated the efficient handling of a work truck inspection, noting that the process was smooth and quick despite a line of vehicles. Colony Tire also went above and beyond for a stranded customer with a flat tire and bent lugs, staying open late to ensure a speedy repair. The staff is proactive and knowledgeable, as highlighted by a customer seeking help with a vehicle alignment. Although they couldn't assist directly, they recommended another shop that could. This commitment to customer care and support has made Colony Tire a trusted choice for many in the Richmond area.
Took a work truck in for an inspection. Had a line but separated the trucks for different services. So wasn't bad , in and out. Time to get to work.
March 2024
We recently were stranded in Richmond with a flat and bent lugs. Colony tire stayed open past hours to get us promptly and expertly repaired and back on the road. Highly recommend this company