The Comcast Service Center on North Boulevard in Richmond provides Xfinity services and equipment exchange. Reviews describe a great experience with a staff that is awesome, friendly, very nice, patient, attentive, and extremely knowledgeable. Customers report not having a long wait and receiving helpful assistance to rectify problems, set up new accounts, and choose the right package. The service is noted for being pleasantly easy and informative, leaving customers feeling they made the right decision and would recommend this place.
Had to go to the store in order to get technical assistance. Then received text asking if I wanted to cancel. No way to respond Terrible on line service. Great technician that came to the house.
June 2025
Wasn't a long wait at all! The manager and one of the other workers. There was very nice and helped me get my phone problem rectified!
May 2025
Only 1 woman in there tried to help me. I can make a book out of xfinity customer service awful lies, bad English when calling customer service and again lies lies lies. I truly hate yes hate xfinity!
