Virginia SkyWire has been serving multi-tenant buildings in central Virginia since 2001, providing high-speed internet and technology services. Over the years, the company has significantly upgraded its network, moving from basic T1 lines to offering at least 10Gbps connections, with the capacity to handle up to 400Gbps of internet traffic. Currently, the network sustains around 20Gbps during peak times, ensuring reliable and fast service for its subscribers. Customers praise SkyWire for its excellent customer service. Representatives like Camille are recognized for their knowledge, friendliness, and willingness to help, often going above and beyond to accommodate schedules and troubleshoot issues. Grady is appreciated for his efficiency and courteous approach, quickly resolving technical problems and scheduling technicians to restore service promptly. Michael received high marks for boosting internet speeds significantly and providing clear, helpful instructions. Shelby was commended for her patience and thorough troubleshooting, especially when resolving internet connectivity issues that impacted work-from-home users. Overall, Virginia SkyWire stands out for its strong technical expertise, responsive customer support, and continuous efforts to improve connectivity for its clients. The company's commitment to high-quality service and reliable internet makes it a trusted provider in the central Virginia area.
Excellent customer account setup. Cullen was very patient, professional, and very knowledgeable and helpful with the service plan that works best for my needs. Kudos to Cullen!!!
April 2026
Amy Strong is an awesome customer service rep and made the experience enjoyable!
April 2026
Hunter B was professional, kind, and was quick and getting my Internet up and running in the new apartment after the old tenant took everything apart and jacked it up. Great job!
