The Comcast Service Center on North Boulevard in Richmond provides Xfinity services and equipment exchange. Reviews describe a great experience with a staff that is awesome, friendly, very nice, patient, attentive, and extremely knowledgeable. Customers report not having a long wait and receiving helpful assistance to rectify problems, set up new accounts, and choose the right package. The service is noted for being pleasantly easy and informative, leaving customers feeling they made the right decision and would recommend this place.
Zoe was very helpful getting me a new internet router quickly after my old one broke! Thanks zoe!
July 2026
Wow, what a pleasant experience. I had to replace My 4year old X1 modem that got fried after a power outage. I took it to this location and after a few questions, I was out the door with a replacement to take home. Setup at home was relatively straightforward too.
July 2026
Returned my modem and they are super nice and efficient in this store!