Edward's Auto Care is widely regarded as the most down-to-earth auto shop in Richmond. Customers consistently describe the staff as friendly, honest, helpful, personable, and kind, providing warm customer service with a smile. They are known for being diligent, accommodating, and calm, even in urgent situations. The mechanics take time to give thorough, easy-to-understand explanations about a car’s needs, which is especially appreciated by those who are not knowledgeable about vehicles. The shop is praised for its high-quality service and reasonable, excellent prices, often significantly lower than quotes from other area garages. They work efficiently to get cars back in a timely manner, frequently completing services like state inspections in less than an hour, even when busy. Customers highlight the shop's honesty and feel they can trust them for a second opinion without being taken advantage of. This combination of honest, personable service, fair pricing, and reliable work ensures customers highly recommend Edward's Auto Care for any and all vehicular services, with many returning for years.
Just about the nicest, most honest mechanics I’ve ever met. Seriously top notch people.
May 2025
I had the best experience with Edward's Auto Care- they were so helpful. They fixed my car quickly when I was in need. They are so nice and helpful. I highly recommend.
August 2024
Amazing repair shop! Very friendly and honest staff that provides high quality service at an excellent price. They replaced my brakes for ~1/2 the cost of what a different shop had quoted me!
