Extra Space Storage on 2701 E Parham Rd in Richmond, VA offers a large selection of storage units with convenient features. Customers praise the professionalism, cleanliness, and exceptional customer service provided by the staff, including Daniel, Eric, and Brian. The storage facility boasts drive-up access, climate-controlled units, electronic gate access, and ADA compliance, making it easy to find the right self-storage solution. Clients appreciate the smooth transition between locations and the helpful, informative staff who ensure a seamless rental experience. With affordable pricing and a commitment to customer satisfaction, Extra Space Storage is a top choice for secure and reliable self-storage in the area.
Easy experience to get my new storage unit. Simple process. Eric was great!!!
January 2026
Only rented a week but so far so good with the customer service. Unit is actually smaller than what I wanted but that’s on me rather than them. I didn’t really get a good feel for it as I did everything online. Should have called to get a better feel for the space.
January 2026
I had to switch locations at Extra Space due to logistical reasons. Both Daniel at the Mountain Road location and Eric at the Parham location made it a smooth transition. Eric went out of his way to handle an issue yesterday. Thank you guys for the excellence and professionalism.
