Firestone Complete Auto Care in North Chesterfield, VA has built a strong reputation for reliable and affordable auto care since 1926. Located at 5628 Hopkins Rd, this business offers a wide range of services, including tire sales, maintenance, and repairs for all makes and models. Customers appreciate the friendly and knowledgeable staff, especially since recent management improvements have made a positive difference. The team is known for being personable, professional, and willing to modify their approach to meet customer needs. Many reviews highlight quick and efficient service, with some customers being in and out within about 25 minutes. The staff is often praised for their genuine care and ability to quickly diagnose issues, such as strange noises or jerking cars, and fix problems promptly. Customers also value the honesty and transparency of the technicians, although some mention that certain issues, like coolant quality, could be better communicated. Overall, Firestone in North Chesterfield is seen as a trusted local auto care provider that consistently delivers good service and customer satisfaction. Whether for routine oil changes, brake inspections, or engine repairs, the team at Firestone Complete Auto Care aims to keep vehicles running smoothly and safely.
Earl was really patient with me. He was very knowledgeable of the products. My issues were diagnosed and problem solved.
May 2025
Cannot say enough good things about my experience, all because of Earl.. Professional, Courteous, Polite, Honest, went the extra mile for me while still handling other customers. Will definitley be coming back here for future service
April 2025
This location has really improved since the new manager Earl came on board. Him and his team are friendly and knowledgeable! I will definitely be back!
