James River is a specialty insurer operating on an approved non-admitted basis in all 50 states and D.C. Since 2003, James River has provided thousands of commercial customers with creative solutions for their particular insurance needs. No two businesses are the same and at James River each submission is reviewed individually. The company operates in a brokerage model working with specifically authorized surplus lines brokers. Our underwriting approach is characterized by a wide risk appetite and our ability to create solutions for both low and high hazard businesses, many that other underwriters simply decline. We are true E&S underwriters. We strive to provide excellent service and to treat our clients like we would like to be treated.
Very unprofessional establishment. Not honest or ethical. Not truthful with efforts to resolve claims, or provide updates. Treats employees similarly to how they treat customers, terrible. Does not deserve your business.
November 2023
They haven’t responded to my emails and application after 2 weeks
October 2023
Wonderful company! Great customer service and experience!
