Lincare
Medical SuppliesHours:
2801 Ackley Ave, Richmond VA 23228 Hours
About Lincare
Lincare is a healthcare provider specializing in respiratory and oxygen care, offering a wide range of durable medical equipment and support services. The company is dedicated to helping patients manage chronic illnesses with professional, caring staff and expert customer service. Many reviews highlight the friendly and knowledgeable employees, especially those who provide in-home instruction and setup, ensuring patients understand how to use their equipment properly. The staff at the Ackley Ave location is praised for being caring, respectful, and honest, with improvements noted in recent years. Although some frustration arises from centralized billing and order processing, the overall experience remains positive thanks to the staff's genuine concern and helpfulness. Customers appreciate the patience and professionalism of instructors, often mentioning staff members who go above and beyond to ensure patients are comfortable and well-informed. While some have experienced issues with oxygen machines needing repairs or replacements, these concerns are addressed quickly and effectively by the representatives. Overall, Lincare is committed to supporting patients during difficult times, providing reliable technology, expert assistance, and a compassionate approach to care, aiming to keep patients safe at home and out of the hospital.
Most Recent Reviews
June 2026
The service received was too notch, but the interior of the facility could use a refresh.!
May 2026
My 93 y/o father and I met with Brandi Jones to get his Bipap machine. Brandi was professional, patient and informative. We had a very good experience and she was sure to give us her contact info should we have questions once we got home. Thanks Brandi for your excellent customer service!
April 2026
Dathan Greene was the tech who serviced me. He assessed the problem and addressed it quickly and got me back on my machine.
More Comments(114)
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