National Car Rental
Car RentalHours:
1 Richard E Byrd Terminal Dr, Richmond VA 23250 Hours
About National Car Rental
National Car Rental at Richmond Airport offers a quick and easy rental process, particularly for Emerald Club or Executive Club members. Customers can often skip the counter, walk directly to the aisle in the parking garage, choose any car they prefer, and drive off using the app. The return process is similarly quick and painless, often taking just minutes. While the experience is generally efficient and outstanding, there can be occasional issues when the location is very busy or short on cars, which may affect vehicle selection. The customer service is frequently noted as amazing and customer-focused, with staff looking for ways to help and providing satisfactory responses to any concerns. Overall, it is described as a great experience that saves time and provides a smooth rental from start to finish.
Most Recent Reviews
July 2026
The Richmond, VA airport location (RIC) is staffed with helpful associates and quality vehicles. I rent from this location 15-20 times per year and always have.a good experience. Highly recommend!
June 2026
Really good experience. The customer service was excellent!
June 2026
It was easy to navigate to the rental cars via a garage connected to the terminal. I’m an executive aisle member, and it was quick and seamless to grab my rental and go. I’d highly recommend National at the Richmond airport.
More Comments(261)
You May Also Like
- Richmond, Virginia
