Thrifty Car Rental
Car Rental
Hours:
1 Richard E Byrd Terminal Drive, Richmond VA 23250
Hours
About Thrifty Car Rental
Thrifty Car Rental is known for its exceptional customer service, as evidenced by the numerous positive reviews. Despite facing challenges such as delayed flights and rental issues, the staff at Thrifty have consistently gone above and beyond to assist customers. Employees like the "incredible man behind the counter," Sallie, Jeff, Marchello, and Archie have been praised for their professionalism, kindness, and problem-solving abilities. Customers have highlighted the staff's willingness to help, even when the issue was not directly related to Thrifty. The reviews suggest that Thrifty Car Rental is committed to ensuring a smooth and satisfactory rental experience for all its customers.
Most Recent Reviews
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October 2026
Needs 0 stars. The business as a whole is horrible. Never again.
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July 2026
A single long line for all rentals companies!!! Ridiculous!! Should be a person on each desk. 3 hours line!
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June 2026
When we came to the office to pick the car up they told us that they do not have it, that they are overbooked.
More Comments(77)
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